TERMS OF USE
These Terms of Use govern the use of the website and Services (as defined herein) provided by William Paid LLC. Use of the www.williampaid.com website or Services constitutes consent to these Terms of Use. If you do not agree and consent to these Terms of Use, please do not use or access our website or our Services. If you would like additional information about any of these policies, please see our website at www.williampaid.com or contact us by clicking here. Please read the entire Terms of Use.
References to "you" and "your" mean any person using our website or Services including Users and Members. Unless stated otherwise, "WilliamPaid," "WP," "we" and "our" refers to William Paid LLC and its affiliates.
  • Privacy Policy
  • Electronic Signature (E-SIGN) and Uniform Electronic Transactions Act (UETA) Disclosure and Consent Agreement
  • Electronic Funds Transfer (EFT) Disclosure
  • Error Resolution Policy
  • William Paid Credit Reporting Dispute Resolution Policy and Credit Report Information Disclosure
This Agreement and the Incorporated Documents constitute the entire contract between you and William Paid LLC and supersede any oral or prior written representations. By accessing our website and Services, you hereby accept and agree to be bound by these Terms of Use (as may be amended from time to time).

A. Definitions

B. Our Services and Policies

C. Eligibility, Identity Authentication and Other Information

D. Extended Period Services and Other Service Fees

E. Rent Payment Facilitation Services

F. Credit Reporting Services

G. User Agreements

H. Use of Roommate Tools, Community Services and User-Provided Content

I. Termination of Usage of WilliamPaid’s Services and Website

J. Errors and Unauthorized Transactions

K. Liability

L. Disputes with WilliamPaid

M. Landlord-Specific Provisions

N. WilliamPaid Cash-back Program

O. Miscellaneous Provisions

P. Williampaid.com Sweepstakes Rules

 

 

 

 

 

A. Definitions

 

In these Terms of Use, the following words and terms shall have the following meanings.

 

“Agreement” means these Terms of Use and all Incorporated Documents, which may change from time to time.

 

“Business Days” means those days for which banks located in Chicago, Illinois are open for business.

“Communications” means any notices, e-mails, letters or any electronic or written contact with a User regarding User’s account and/or his or her use of the Services or our website.

 

“EFT” means electronic funds transfers as defined and regulated under the Electronic Fund Transfer Act, 15 U.S.C. §1693 et seq. and 12 C.F.R. Part 205 (“Regulation E”).

 

Extended Period Services” has the definition set forth in Section D of this Agreement.

 

“Information” means any confidential or personally identifiable information or other information related to an account or a User, including, without limitation, name, email address, street address(es), phone number and financial information.

“Member” means any person who has registered on www.williampaid.com and/or any affiliated websites.

“Premium Service” means any Service that is not free and must be or is purchased by a User.

“Roommate Tools” means those products or services provided on www.williampaid.com that allow roommates, renters or other groups to interact or post content or messages, including, without limitation, group message board, group lists, group status updates, group calendar, group bill management, emergency contact information lists and contact service, songs or other recordable messages and media and document storage.

“Services” means our website and our products and services directed to renters, roommates, landlords, group members and others, including, without limitation, our rent management and administration services, rent payment facilitation services, credit reporting and credit-related products and services, affiliate marketing, User Agreements, bill verification, Roommate Tools, cash-back programs, advice or suggestions with respect to credit or other topics and any related products and services offered by WilliamPaid, whether or not they are specifically described in this Agreement.

 

“User” means any person who uses our website or Services, including, without limitation, Members and Registered Landlords.

 

“User Agreement” means any agreement that any User creates or downloads through use of any template or process provided by WilliamPaid, including, without limitation, any roommate agreement or similar agreement.

 

“User Materials” means any content, photographs, videos, audio, comments, written work, name(s), trademarks, trade names, likenesses, biographical materials, artwork, liner notes and other graphical or textual materials that a User uploads, submits or otherwise provides to WilliamPaid, and any and all computer-generated images or other artwork or images that User submits to WilliamPaid, including, without limitation, any information submitted on a shared calendar, shared content form, stored documents, any community media application or other Roommate Tools.

 

“WilliamPaid” means William Paid LLC, an Illinois limited liability company having its principal offices at 601 Skokie Blvd. Suite 2A, Northbrook, IL 60062, and any subsidiary or successor companies, affiliates, officers, employees, agents and any name under which William Paid LLC conducts business, including, without limitation, on its website accessible on the Internet at www.williampaid.com.

 

B. Our Services and Policies

 

1. Service Provider. WilliamPaid provides Services relevant to renters, roommates, landlords, group members and others, including, without limitation, providing User Agreements, credit reporting, credit-related products and services, rent payment facilitation, bill verification, cash-back program and Roommate Tools. We will do our best to provide straightforward Services with clear instructions for use.

2. Independent Contractor. WilliamPaid is an independent contractor for all purposes, except that WilliamPaid may act as your agent only with respect to custody of your funds pursuant to Section E-3. With respect to your use of our payment facilitation services, WilliamPaid has no involvement in the underlying transactions, goods or services for which you may use WilliamPaid to facilitate your payment and shall have no responsibility whatsoever for the delivery, quality, performance or any resulting damages of the underlying goods, services or agreements. Specifically, any matters arising between you, your roommates, your landlord and/or any other third parties must be handled between the parties involved.

3. Your Privacy. Maintaining the confidentiality of our Users is a top priority for us. Our Privacy Policy discusses our responsibilities with respect to your Information. Please review our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your Information. Please click here to view our Privacy Policy. To help us ensure confidentiality and overall security to our Users, you agree to maintain the confidentiality of your log-in and password access information.

 

4. Pricing Policy. We reserve the right to change the pricing of our Services without notice. We will make reasonable efforts to notify you in advance through posting on www.williampaid.com. Your continued use of the Services will constitute your acceptance of any such changes.

 

5. Modification of this Agreement. WilliamPaid may amend and/or revise this Agreement (including applicable fees and Service charges) from time to time, in our sole discretion, by sending you written notice by electronic mail, by regular mail or by posting the updated terms on our website. Such modifications will become effective at the date or time provided in such notice but in no event earlier than twenty-four (24) hours following the earlier of receipt by you or the posting on our website at www.williampaid.com. If you find the Agreement unacceptable to you at any time, please discontinue your use of the Services. Your use of the Services after we have made such changes available will be considered your consent and agreement to the change. If any modification materially reduces your rights or increases your responsibility (except for pricing modifications) as determined by WilliamPaid in its sole discretion (“Material Change”), we will provide you with thirty (30) days’ prior notice by posting a notice conspicuously on the website and/or by email to the email address in your profile. To the extent that a Material Change is unacceptable to a purchaser of an Extended Period Service (“EPS Purchaser”) and such EPS Purchaser desires to terminate his Extended Period Service due to such Material Change, the ESP Purchaser may provide written notice thereof to WilliamPaid within thirty (30) days of the date notice of the Material Change was made available, and WilliamPaid shall cancel the ESP Purchaser’s Extended Period Service and refund a pro rata portion of any pre-paid fees for the portion of the Extended Period that has not yet occurred as of the date of receipt of notice by WilliamPaid. Following thirty (30) days after the date of notice of the Material Change, such change will be deemed acceptable, and no refunds will be given. Notwithstanding the foregoing, any changes to the WilliamPaid Cash-back Program may be made as set forth in Section N.

 

C. Eligibility, Identity Authentication and Other Information

 

1. Eligibility. To be eligible to use our Services, you must be at least 18 years old and a resident of the United States. All transactions must originate and terminate in the United States, and all payment instructions must be given from a U.S.-based computer. All Users must be human (i.e., no machines, scripts or automated services may be used to access or use the Services or participate in the WilliamPaid Cash-back Program).

2. Identity Authentication. Federal law requires certain businesses to obtain, verify and record information that identifies each person who opens an account. When a User sets up an account with WilliamPaid, we may ask for the name, address, date of birth, social security number and other information for each party involved with the transaction, which will allow us to verify the identification of the parties to the transaction. If a business is involved in the transaction, WilliamPaid will ask for the legal name of the business and the address where the business is located. We may also ask for other Information and documents to help us verify the identity of the business. Accordingly, you authorize WilliamPaid, directly or through third parties, to make any inquiries we consider necessary to validate your identity as well as any Information relating to any payment you authorize us to facilitate on your behalf and comply with such laws. This may include asking you for further Information, requiring you to take steps to confirm ownership of your email address or financial accounts, ordering a credit report and verifying your Information against third party databases or through other sources. If you have any questions, please contact us via our website at www.williampaid.com/index.cfm/act/contact-us.

 

3. Fees. You agree that you will be charged and responsible for WilliamPaid’s product and Service fees and other costs associated with your use of our Services pursuant to our then-current fee schedule and these Terms of Use. All fees are in U.S. Dollars. The current fee schedule can be found at www.williampaid.com/fees. All fees will be charged to the credit card we have on file for you, and you hereby approve such charges. If any fees are not collected when due, your account may be suspended, in which case you may be denied access to your account and any scheduled payments may not be made. You agree that WilliamPaid shall not be held liable for any such denial or payment stop under any circumstances. Further, you agree that any Cash-back in your account may be automatically applied to pay any outstanding fees without prior notice.

4. Restricted Activities. In connection with your use of our website and our Services, or in the course of your interactions with WilliamPaid or a third party through WilliamPaid, you agree that you will not:

§         Activate multiple registrations without prior consent by WilliamPaid, whether such registration was completed fraudulently, falsely or unlawfully, or by legitimate and lawful means such as the use of alternate but valid names, different contact information, separate bank-account numbers and other pertinent data

 

§         Undertake any fraud, intentional or negligent misrepresentation or any unlawful act relating to the use of WilliamPaid’s website or Services or otherwise

 

§         Provide false, inaccurate or misleading information or otherwise participate in a fraudulent transaction, including, without limitation, providing payment source information that you have not been authorized to provide or use

§         Fail to respond in a reasonable and timely fashion to Communications from WilliamPaid

 

§         Tamper, hack, modify or otherwise corrupt the security or functionality of our Services or website

 

§         Breach these Terms of Use or any other agreement that you have entered into with WilliamPaid (including any policy to which you become subject)

§         Violate any law, statute, ordinance or regulation

§         Infringe WilliamPaid’s or any third party’s copyright, patent, trademark, trade secret or other intellectual property rights or rights of publicity or privacy

§         Send or receive what we reasonably believe to be potentially fraudulent funds or engage in or use our Services in connection with potentially fraudulent transactions

§         Refuse to cooperate in an investigation or provide confirmation of your identity or any Information you provide to us

§         Attempt to double dip during the course of a dispute by receiving or attempting to receive funds from both WilliamPaid and the payee, bank or credit card company for the same transaction

§         Use our Services in a manner that any of WilliamPaid, Visa, MasterCard, Discover or our bank reasonably believes to be an abuse of the credit card system or a violation of credit card association or banking system rules

§         Provide yourself a cash advance from your credit card (or help others to do so)

§         Access our Services from a country other than the United States or attempt to use our Services to send funds to a location outside of the United States

§         Interfere with or damage our Services, including, without limitation, through the use of any viruses, Trojan horses, worms, cancel bots, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail address information or other computer programming routines, methods or technology that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information

§         Use any robot, spider, other automatic device or manual process to monitor or copy our website without our prior written permission

§         Use any device, software or routine to bypass our robot exclusion headers or interfere, or attempt to interfere, with our website or our Services

§         Submit any materials (through the Roommate Tools or otherwise) that conflict with any of the User representations and warranties set forth in these Terms of Use

§         Infringe the rights of any third party, including, without limitation, intellectual property, privacy, publicity and/or contractual rights

§         Use the content and information available through our website and Services for any unauthorized purpose

§         Use WilliamPaid to make, receive or facilitate payments relating to the sale or receipt of (a) sexually oriented or obscene materials or services, (b) narcotics, other controlled substances, steroids or prescription drugs, (c) wagers, gambling debts or gambling winnings, regardless of the location or type of gambling activity, (d) tobacco products or (e) tax and court-related payments

§         Take any action that may cause us to lose any of the services from our Internet service providers, payment processors, bank or other suppliers

§         Spam unknown individuals by sending them unwanted emails to solicit their registration at www.williampaid.com

§         Use our website and Services to transmit, distribute, post or submit any information concerning any other person or entity, including, without limitation, photographs of others, personal contact information or account numbers or any defamatory materials of any kind, except where a User has obtained express permission from such other person or entity in connection with any of the foregoing

§         Stalk or harass any other User of www.williampaid.com

§         Collect or store any information about any other User other than in the course of the permitted use of www.williampaid.com

§         Use our website and Services for any commercial purpose whatsoever, including, without limitation, to advertise, market, promote, sell or otherwise exploit any product or service

§         Sell or otherwise transfer any User Information (e.g., User profiles) or other User's User Materials

§         Request that we verify any bill or payment that was not made as represented or is for fraudulent purposes

§         Use any emergency contact service provided by WilliamPaid for any use htoer than a bona fide emergency

§         Assist (or conspire with) any third party in doing any of the foregoing

In any case in which WilliamPaid, in its sole discretion, determines that a criminal or civil violation of local, state or federal law has occurred, or may have occurred or is occurring, in addition to terminating access to the Services and WilliamPaid’s website and stripping a User of any referral or rewards cash-back pursuant to the WilliamPaid Cash-back Program, offending parties will be subject to damages and other penalties, including civil liability and criminal prosecution where available for any such conduct. WilliamPaid will contact appropriate administrative and law enforcement authorities in all such instances and shall cooperate fully with any investigation.

 

5. Notices to You. You agree that WilliamPaid may provide notice to you by posting it on our website, emailing it to the email address listed in your account or mailing it to the street address listed in your account. Such notice shall be considered to be received by you within 24 hours of the time it is posted to our website or emailed to you unless we receive notice that the email was not delivered. If the notice is sent by mail, we will consider it to have been received by you three (3) Business Days after it is sent. You also consent to allow WilliamPaid to respond to any inquiries by e-mail regardless of the format of the original inquiry. You may request a paper copy of any legally required disclosures, and you may terminate your consent to receive required disclosures through electronic communications by contacting WilliamPaid as described in Section C-6. WilliamPaid reserves the right to close your account if you withdraw your consent to receive electronic communications.

 

6. Notices to WilliamPaid. Except as otherwise expressly stated herein, notice to WilliamPaid must be sent by postal mail to: William Paid LLC, Attention: Legal Department, 601 Skokie Blvd, Suite 2A, Northbrook, Illinois 60062.

D. Extended Period Services and Other Service Fees

 

1. Extended Period Services. Certain Services (“Extended Period Services”) are purchased for specific and definite periods of time (e.g., one-month, three-month, six-month or twelve-month periods). Extended Period Services shall be provided for the period covered by the fee paid by such User as clearly set forth at the time of purchase or the period otherwise provided in connection with a free trial (each such applicable period, the “EPS Term”). Unless otherwise expressly set forth in writing at the time such Extended Period Services are first activated, upon expiration of the applicable EPS Term, such Extended Period Services shall automatically be renewed and repurchased for a period equal to the length of the original EPS Term, and renewal Service Fees for such Extended Period Services will automatically be charged, at the then current, non-promotional rate for such EPS Term, to the credit card or debit card you have provided to us, on the first day of each successive EPS Term until such Extended Period Service is canceled. Should you choose to discontinue your use of any Extended Period Services for any reason before the expiration of the then-applicable EPS Term for which you have paid, you may cancel your Extended Period Services and terminate further billing by contacting us at www.williampaid.com/index.cfm/act/contact-us. If you choose to cancel your Extended Period Services, such Services and renewal billing will terminate at the end of the EPS Term through which your Extended Period Services have been paid, and you will NOT be entitled to receive a prorated refund of any portion of your Extended Period Services fee or any other amount regardless of when you cancel or terminate Extended Period Services. Because of the discounts provided in the Extended Period Services packages, all Extended Period Services are deemed earned by WilliamPaid upon the receipt of payment, and you will have access to the Extended Period Services for the length of the EPS Term regardless of when you provide any notice of cancelation. Notice of cancelation must be received by WilliamPaid at least 48 hours prior to the start of any renewal period in order for such renewal to be canceled. Notices received after this timeframe will be applied to the next relevant renewal period. Any payments you have scheduled to make that are scheduled subsequent to any termination will not be made, and you agree that WilliamPaid shall not be responsible therefore. WilliamPaid reserves the right to change the fees for any subsequent Service period.

 

2. Free Trial Periods. In order to participate in any free trial offer, you must register at www.williampaid.com. You will be asked for valid credit or debit card information when you sign up for a free trial of any Service. WilliamPaid will verify your credit or debit card information before processing your trial offer. If you do not cancel your free trial offer at least 48 hours prior to the end of your free trial period, the Services for which you received a free trial will continue and the related monthly, non-promotional Service fee will be billed to the credit card or debit card provided by you when you registered, on the first day of each successive month unless and until cancelled as provided herein unless the terms of the free trial promotion provide otherwise. If you use any of our Services for which additional fees are incurred during the free trial period, such fees will be billed to your credit or debit card (or other funding source) provided to us during registration. Please note that, if you have ever received a free trial, we may refuse to give you another free trial, and, in such event, you agree that you will be charged and responsible for the related monthly, non-promotional Service fee for such Services otherwise subject to the free trial.

 

3. No Refund for Service Fees. All fees relating to our products and Services, including, without limitation, any subsequent automatic renewal fees and service fees relating to incomplete transactions, are non-refundable (except as set forth in Section B-5 of this Agreement).

 

4. Services Provided in Extended Period Services. The Services included in any Extended Period Services are as set forth on the website at the time of purchase. You agree that the specifics of such Extended Period Services may change from time to time as special offers, products and services become available or are removed; provided, however, that the Services provided shall (i) be substantially similar to those described at the time of purchase and (ii) not be materially decreased. If such a change is a Material Change, ESP Purchasers shall have the rights set forth in Section B-5.

 

5. Other Service Fees. In addition to Extended Period Services fees, a ESP Purchaser may incur additional fees in connection with use of the Services. The current fee schedule can be found at www.williampaid.com/fees. All fees will be charged to the credit card we have on file for you, and you approve such charges. If any fees are not collected when due, your account may be suspended, in which case you may be denied access to your account and any scheduled payments may not be made. You agree that WilliamPaid shall not be held liable for any such denial or payment stop under any circumstances. Further, you agree that any Cash-back in your account may be automatically applied to pay any outstanding fees.

 

E. Rent Payment Facilitation Services

 

1. Rent Payment Facilitation Services. Through WilliamPaid’s rent payment facilitation services, you may use a credit card, debit card or debit to your bank account to make a rent payment to your landlord. You may make one such payment in each calendar month for which you have purchased the Services. WilliamPaid will act as a facilitator by having our bank, Charter One N.A. (including its successor or replacement, the “Bank”), receive the funds and fulfill your payment instructions. When using our rent payment facilitation services, you authorize WilliamPaid and the Bank to designate and direct payments to other persons or entities in the course of facilitating your payments. To use the rent payment facilitation services, you must provide sufficient information to us to properly identify your payees, direct your payment and permit the payee to identify you as the payment source upon receipt of a payment. You must complete all required fields with accurate information, as directed by the online screen messages. You agree that you will undertake to have WilliamPaid facilitate payment on your behalf only when you have sufficient funds or credit available to support their full and effective execution. Failure to do so may result in additional charges, which you hereby authorize. You shall not impersonate another person or use any names or accounts without authorization or undertake any other type of fraud in connection with your use of WilliamPaid. If you use EFT, you agree to provide WilliamPaid an authorization in such form as we request. The provision of EFT authorization, bank or checking account, credit card and debit card information may be used for future payment activities and charges applicable to your use of WilliamPaid. Except as expressly provided in these Terms of Use, you agree that all transactions are final and that you may not subsequently request a chargeback or otherwise cancel or reverse a payment transaction once we have acted upon your payment instructions. Nevertheless, in the event of a chargeback, cancelation or reversal, WilliamPaid is entitled to reimbursement from you and may charge you or any of your bank accounts, credit cards or debit cards with the amount of the transaction and any resulting fees or charges incurred or imposed by WilliamPaid as set forth in the then-current WilliamPaid fee schedule, and you hereby authorize such charge. You also agree that some credit card issuers may treat certain charges as cash advances pursuant to a credit card issuer’s terms of use. You agree that you will be responsible for any charges or fees resulting therefrom. You are responsible for assuring compliance with any agreements, terms or conditions applicable to your credit card, debit card or bank account as well as all costs associated therewith. Please note that we reserve the right to establish daily limits and transaction limits.

2. Payment Execution. Payments facilitated through www.williampaid.com may take several days to clear or be fully executed. For this reason, your credit card will be charged, your debit card will be debited or an EFT will be initiated up to three (3) business days prior to the mailing date of your payment (or, in the event your payment is going to a Registered Landlord, prior to the due date) in order to ensure timely payment. The timing of the mailing of the payment (or, in the case of payments to Registered Landlords, the payment) will be set forth when you schedule a payment. YOU MUST HAVE FUNDS AVAILABLE (IN THE CASE OF EFT PAYMENTS) OR CREDIT AVAILABILITY (IN THE CASE OF CREDIT CARD PAYMENTS) THREE (3) BUSINESS DAYS PRIOR TO THE MAILING DATE (OR IN THE EVENT OF YOUR PAYMENT IS GOING TO A REGISTERED LANDLORD, PRIOR TO THE DUE DATE). We remit two types of payments on your behalf to your payees – electronic and paper check. If your payee is a Registered Landlord, we will deliver your payment electronically so that payments are received as quickly as possible. Other payees that are not capable of accepting electronic payments are paid by paper check issued on your behalf. The type of payment to a payee will determine the date any payment will be withdrawn or charged. We reserve the right to refuse to pay any payee whom you may designate for a payment. We will attempt to notify you promptly if we decide to refuse to pay a payee you have designated. This notification is not required if you attempt to pay tax or court-related payments or payments to payees located outside the United States or as otherwise prohibited under this Agreement. Payment changes or cancelations must be made prior to 12:00 p.m. EST on the day before a payment is to be charged to your credit or debit card or debited from your bank account.

3. Ownership of Funds. Until our Bank forwards your funds pursuant to your payment instructions, these funds remain yours, and the Bank holds them solely for your benefit. These funds, until payment is made, will be held in a concentrated account at the Bank for your benefit (“Concentration Account”). The Bank and WilliamPaid shall be permitted to commingle funds remitted by other WilliamPaid customers for payment to designated payees with such funds held for their benefit. WilliamPaid acknowledges and agrees that you have an undivided beneficial ownership interest in the funds maintained in the Concentration Account, which undivided beneficial ownership interest shall, on any date, be a percentage equal to (x) the amount of your funds that have been deposited in the Concentration Account and have not been disbursed from the Concentration Account as of such date divided by (y) the aggregate of all funds in deposit in the Concentration Account on such date. WilliamPaid is not a bank, savings and loan or regulated financial institution. You will not receive any interest on payment amounts for time that elapsed between the processing of your credit or debit and the completion of the funding by the Bank. You agree that any interest that accrues on funds in the course of a transaction shall belong to WilliamPaid. Even though the funds remain yours when held by the Bank, you may not access such funds or cancel any transaction except through www.williampaid.com and as provided in these Terms of Use. WilliamPaid represents and warrants that it shall not use any funds in the Concentration Account to make any payment for its own account.

4. WilliamPaid Payment Guarantee; Payment Liability. If we discover a processing error for a transaction we facilitated on your behalf using the express payment instructions you provided to us, we will rectify the error subject to the limitations of this Section E-4. If the error resulted in our not processing a transaction on time or in the correct amount based upon your specific payment instructions (“Guaranteed Error”), we will be liable for your losses or damages directly caused by the Guaranteed Error and incurred by you upon our receipt of evidence of such losses, to the limit set forth herein. For the avoidance of doubt, we shall be deemed to have “completed a transaction on time” so long as (i) payment was deposited in the U.S. mail system on or before the mailing date that you selected when scheduling payment or (ii) in the case of payments being made to Registered Landlords, the EFT to the Registered Landlord was made on or before the due date that you selected when scheduling your payment. Notwithstanding anything to the contrary, unless otherwise provided herein, a failed or delayed transaction shall not be a Guaranteed Error, and we shall not be liable for any such payment transaction, in the event of any of the following: (i) through no fault of ours, you did not have enough available funds (or credit availability) to complete the transaction or such transaction failed or was not authorized for any reason, (ii) our system was not working properly and you knew about the breakdown when you executed the transaction, (iii) circumstances beyond our control (such as fire or flood, loss of Internet connection or any other force majeure event) prevented the transaction, despite our reasonable precautions, (iv) WilliamPaid followed the payment instructions as provided by you, (v) payment was refused by the payee, (vi) the payment was not made due to suspected fraud or our determination not to honor a payment authorization pursuant to these Terms of Use, (vii) there was a failure of communications, hardware, software or other systems of WilliamPaid or (viii) the error resulted from a problem or delay in the Automated Clearinghouse, EFT or other banking system. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY FOR GUARANTEED ERRORS SHALL BE LIMITED TO THE LESSER OF YOUR ACTUAL LOSSES AND FIFTY DOLLARS ($50.00) PER GUARANTEED ERROR. THE WILLIAMPAID PAYMENT GUARANTEE SHALL BE THE SOLE AND EXCLUSIVE REMEDY FOR ANY GUARANTEED ERROR OR ANY PAYMENT FAILURE OR DELAY. This WilliamPaid Payment Guarantee shall only apply to Guaranteed Errors and shall not apply in any other situation. WilliamPaid reserves the right to require third party verification of such damages (including an Affidavit by the intended payee) prior to payment hereunder. Further, WilliamPaid reserves the right to take remedial actions in its discretion including the delay, suspension or termination of a transaction in the event it believes it may be invalid or unauthorized use due to fraud, mistake, violation of these terms or any other reason, and any resulting processing delay or failure due to such action shall not be deemed a Guaranteed Error for purposes of the WilliamPaid Payment Guarantee, and WilliamPaid shall not be liable for any payment delay or failure thereof. Further, WilliamPaid shall not be liable for any Guaranteed Error to the extent that a User had knowledge of a processing error and could have mitigated any damages relating hereto. The WilliamPaid Payment Guarantee shall not apply to resubmitted payments or payments made after a funding source was unsuccessfully processed and shall not apply to expedited payments. You agree that WilliamPaid shall only be liable for payment failures and delays that are covered by the WilliamPaid Payment Guarantee and that WilliamPaid shall not be liable for any other payment failures or delays regardless of reason (“Other Payment Failures”). You agree to indemnify and hold WilliamPaid harmless for any Other Payment Failures. For the avoidance of doubt, in the case of payments to landlords that are not Registered Landlords, a payment shall be deemed properly processed so long as a check was deposited in the U.S. mail on or prior to the date User selected when the payment was scheduled (with Saturday, Sunday and holiday mail dates being deemed to occur on the next following Business Day).

Please keep in mind that you will always be primarily responsible for ensuring that proper payment is received by your payee in a timely manner.

5. Payment Completion; No Reversals. Completion of a payment is contingent on both the authorization of the payment by the applicable credit or debit card company or the paying bank and acceptance of the payment by the relevant payee and financial institution. In the event that a payment is unable to be processed, WilliamPaid will attempt to notify you at least once using the contact information in your account. In the event the applicable payee you are attempting to pay fails to accept payment, (i) your payment liability to such payee may remain outstanding and unpaid and may be subject to penalties, late fees and interest charges assessed by the relevant payee, all of which remain your responsibility and (ii) any payment we have processed that has not been accepted will be returned to you (except for any WilliamPaid Service fees, which we shall be entitled to retain). In all other cases, where the credit or debit card was accepted or the electronic payment authorized and the payment was accepted by the payee, you acknowledge and agree that no refunds, cancellations or chargebacks are permitted. You agree that you will not hold WilliamPaid liable for any damages resulting from the failure of an applicable credit or debit card company to authorize a transaction or a recipient's decision not to accept a payment made through WilliamPaid. Any delay in or failure to complete a payment due to any failure of authorization or acceptance shall not be a Guaranteed Error.

6. Recurring Payments. You may authorize WilliamPaid to process a given transaction on a regular basis. If so authorized, WilliamPaid will make these payments, subject to these Terms of Use, until you provide notice to cancel such recurring payments. You may cancel a recurring payment at any time prior to 12:00 p.m. EST on the day before a payment is to be charged to your credit or debit card or debited from your bank account. Such cancelation may be made by accessing your account at www.williampaid.com or by calling (877) 8-WILLIAM (877-894-5542). If you cancel a recurring payment by calling us, we may require that you follow up the call with a written request. If you cancel a recurring payment, you may still be liable to the payee for the payment and be required to pay the payee through alternative means.

7. Non-Sufficient Funds. If we attempt to execute your payment based upon your payment instructions and you do not have sufficient funds available for withdrawal for such payment, your payment will not be processed and you will be charged an NSF fee (as set forth on the then-current fee schedule). If you have more than one NSF transaction in any twelve (12) month period, we will no longer permit ACH transactions for your payments. You will be able to use our Flex-Pay option, though, and pay your rent using a credit or debit card. You will not be entitled to any refund for any EPS purchased.

8. Taxes. It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. WilliamPaid is not responsible for determining whether taxes apply to your transaction or for collecting, reporting or remitting any taxes arising from any transaction.

F. Credit Reporting Services

 

1. Credit Reporting. WilliamPaid reserves the right to report payments made through our rent payment facilitation service to a credit reporting agency to help parties establish a credit history. Users of our rent payment facilitation services may elect to have their payments reported by selecting this Service. Payments will be reported to Pay Rent, Build Credit, Inc. (“PRBC). For more information on PRBC, please see their website at www.prbc.com. WilliamPaid may, from time to time, add additional national credit bureaus at its discretion. Subject to the Fair Credit Reporting Act, the following restrictions apply to all Users who have their payments reported to a credit-reporting agency:

 

§         Once payments have been reported by WilliamPaid, the reporting of those payments cannot be canceled.

 

§         Any decision as to the status of a payment (e.g., late, missed, etc.) is at the sole discretion of WilliamPaid, and all parties agree to hold WilliamPaid harmless from any claim or expense arising from WilliamPaid’s assignment of a status to a payment.

 

§         Notwithstanding the above, parties may dispute an entry on the credit report. See WilliamPaid’s Credit Reporting Dispute Resolution Policy.

 

§         WilliamPaid is not responsible for how any credit reporting agency may manage the information (subject to the Credit Reporting Dispute Resolution Policy and the Fair Credit Reporting Act).

 

2. Not Credit Repair Organization. WilliamPaid and its affiliates are not credit repair organizations and are not offering to sell, provide or perform any service to you for the express or implied purpose of either improving your credit record, credit history or credit rating or providing advice or assistance to you with regard to improving your credit record, credit history or credit rating. You acknowledge and agree that you are not seeking to purchase, use or access any of the Services in order to do so. Please note that accurate adverse information on your credit report cannot be changed.

 

3. Potential Effect of Termination of Credit Reporting. Once payment for a particular bill or account has been reported to a credit reporting agency, the cessation of the reporting such bill or account to a credit reporting agency may negatively impact a bill payer’s credit history, including the subsequent reporting of such bill or account following a period of no reporting on such bill or account. WilliamPaid shall not be liable for any adverse impact on a User’s credit score or history if a User ceases using WilliamPaid’s rent payment facilitation services.

 

4. Bill Verification Service. Bill Verification Services are performed by PRBC, Inc. (“PRBC”) and not by WilliamPaid. Any User of Bill Verification Services agrees to address all issues with PRBC as provided herein. In connection with the Bill Verification Services, User acknowledges that PRBC is a 'consumer reporting agency', or credit bureau, as defined by the Fair Credit Reporting Act (FCRA). As a consumer reporting agency, PRBC's consumer protection policies and procedures are regulated under the provisions of the FCRA, the Gramm-Leach-Bliley Act (GLB), and by state laws. User acknowledges that PRBC is not a credit repair organization and that a PRBC Verification does not change, modify, or otherwise influence a user’s file or score in any other credit bureau, nor does PRBC charge consumers a fee for advice on how to change, modify, or improve their file or score in any other credit bureau. Rather, when a User orders a Bill Verification of prior bill payments, it is for the sole and exclusive purpose of building a Bill Payment History in the PRBC data repository and a PRBC Bill Payment Scoresm or (BPSsm). To read about the PRBC BPS, please use this link http://prbc.com/consumers/how/bps.php.

 

5. Bill Verification Service Representations. User acknowledges that he or she has read and understands Section 202.6 (b) of the Equal Credit Opportunity Act (ECOA). In summary, ECOA S. 202.6 (b) requires that whenever a traditional credit report and score are used to determine credit-worthiness (e.g. from Equifax, Experian, TransUnion or Fair Isaac), additional information about the applicant's accounts that is missing from those credit bureaus and scores, but which applicant makes known, must be considered. Please use this link to view ECOA S. 202.6(b) http://prbc.com/pub/PRBC_ECOA_Advisory.pdf. PRBC and WilliamPaid make no representation or warranty that a User’s PRBC file or BPS will be considered whenever a traditional credit report and score are used to determine their credit-worthiness or what weight it will be given. PRBC will, however, make a User’s PRBC file and BPS available to PRBC Data Subscribers and PRBC Resellers, only with the User's consent, for ‘permissible purposes’ under the Fair Credit Reporting Act such as when User applies for housing, utility hook-up, phone or Internet service, credit, insurance, and employment. PRBC will not sell User's name or PRBC information on a mailing list, or to solicitors. User represents and warrants that the documentation he or she submits for Bill Verification is true and correct, and User certifies that the documentation is provided so that PRBC Data Subscribers may rely upon it in good faith. User acknowledges that he or she understands that PRBC has procedures in place to verify and update information about the User to ensure file accuracy. These procedures require that the User and other persons with credit information about the User, who are also known as "furnishers" under the FCRA, provide complete and accurate information to PRBC. User agrees to comply with the responsibilities of furnishers of information to consumer reporting agencies under the Fair Credit Reporting Act. User understands that (i) if PRBC is unable to verify the information, no such information will be included in the User’s PRBC file and (ii) the Verification results, as collected and verified, will be included in the User’s PRBC file and considered in the User’s BPS even if such verification or results are negative.

 

6. Indemnification for Bill Verification Service. User agrees to hold WilliamPaid and the Indemnified Parties harmless for any and all matters, issues or claims in connection with the PRBC-delivered Bill Verification Services. User agrees that PRBC will make commercially reasonable attempts to verify the information provided by User, but, if PRBC is unable to verify the information with commercially reasonable efforts, it shall not be required to do so and, in such event, no refunds shall be provided.

7. Responsibilities of Furnishers of Information. Please read the following:

§ 623. Responsibilities of furnishers of information to consumer reporting agencies [15 U.S.C. § 1681s-2]

(a) Duty of furnishers of information to provide accurate information.

(1) Prohibition.

(A) Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or consciously avoids knowing that the information is inaccurate.

8. No Refund for Bill Verification. Once an order for Bill Verification is placed, no Bill Verification fees shall be refunded under any circumstance, including, without limitation:

a.                It is determined fraudulent documentation has been provided for verification,

b.               User does not provide required proof of payment.

c.                User fails to respond to requests to provide information required to complete the 
verification.

d.               PRBC is unable to complete the Verification for any reason after commercially reasonable attempts.

 

9. Accurate Information. You agree to provide only accurate and truthful information to WilliamPaid in connection with payment facilitation services and other credit-related Services (including, without limitation, Bill Verification) and hold WilliamPaid and the Indemnified Parties harmless from any loss resulting from the provision of inaccurate or false information.

 

10. Provision of Advice. WilliamPaid provides information on credit and student loans merely as an informational service to its Users and does not represent that such information will be accurate, complete and/or up-to-date. User represents that he will not rely on such advice in making any credit decisions or purchasing any product.

G. User Agreements

 

1.               Legal Representation. You agree and acknowledge that WilliamPaid is not a lawyer or law firm nor is it authorized to practice law in any jurisdiction. WilliamPaid does not give legal advice in any form or practice law in any way, and none of the employees, agents or affiliates is acting as your attorney. Use of any User Agreement and the use of our website and the Services is not intended to create an attorney-client relationship, and by using our website and Services and purchasing or using any User Agreement, no attorney-client relationship will be created with WilliamPaid or any of its employees, agents or affiliates. Instead, you are representing yourself in any legal matter you undertake through use of the User Agreements. Neither use of any User Agreement nor our website or the Services is a substitute for the advice of a licensed attorney. WilliamPaid and its affiliates are not responsible for any loss, injury, claim, liability or damage related to the use of our website or the Services and any User Agreement, whether from errors or omissions or any other basis of liability. WilliamPaid makes no assurances or warranties, express, implied or statutory, that any User Agreement or the terms thereof are legally enforceable in a specific jurisdiction by any competent court or administrative body. Further, any subsequent modification by a User is done solely at the risk of the party making the changes.

 

2.               Goal and Content of User Agreement. The User Agreements have been drafted by an Illinois licensed attorney with the goal to provide an agreement with legally enforceable provisions. No one has researched, opined or confirmed that any User Agreement or any of its provisions are legally enforceable, though. The legal information contained in any User Agreement is not legal advice and is not guaranteed to be correct, complete, up-to-date or enforceable under the laws of your specific jurisdiction. Because the law can be different in different states and changes rapidly, WilliamPaid cannot guarantee that all the provisions in any User Agreement are current and/or enforceable in any given jurisdiction or with respect to any given issue. The law is different from jurisdiction to jurisdiction and is also subject to interpretation by different judges in courts. Further, some municipalities may have laws governing the kinds of arrangements set forth in a User Agreement. The law is a personal matter and any one form agreement cannot fit every circumstance. Therefore, if you need legal advice for your specific situation or want to ensure any User Agreement will be enforceable in your jurisdiction, you should consult a licensed attorney in your area.

3. Disclaimer of Warranty. USERS HEREBY AGREE THAT WILLIAMPAID PROVIDES THE USER AGREEMENTS “AS IS” AND, AS PERMITTED BY GOVERNING LAW, WITHOUT ANY WARRANTIES WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY AS TO TITLE, MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SEE LIMITATION OF LIABILITY AT SECTION K-4, WHICH SHALL APPLY TO USER AGREEMENTS.

H. Use of Roommate Tools, Community Services and User-Provided Content

1. Roommate Community. In addition to our other Services, WilliamPaid offers Users the opportunity to participate in community applications that include, without limitation, the Roommate Tools, which include a shared calendar, bill sharing and management function, message board and User Agreements as well as community media applications, such as interactive audio songs and social networking services. Some Roommate Tools allow Users to submit User Materials through our website and have such content distributed or shared either to a select group of individuals or to the general public through www.williampaid.com. User understands that the bill sharing and management function does not pay any bills on behalf of User.

2. User Conduct and Guidelines. In use of the Services, User agrees to act responsibly in a manner demonstrating the exercise of good judgment, including, without limitation, complying with the restricted activity limitations set forth at Section C-4. You are required to use the Roommate Tools responsibly, just as you would act responsibly when communicating or interacting with others in your offline communities. As a result, we expect and require that you take full responsibility for your User Materials that you post or send through our website or Services. We have established some guidelines that we hope will increase your awareness of your responsibilities to others when using the Roommate Tools and will enhance your enjoyment of www.williampaid.com. These following guidelines are incorporated by reference into these Terms of Use. We may update these guidelines from time to time.

§         Do contribute responsibly

§         Do treat others in the roommate community with respect

§         Do let us know if you come across content that you find offensive, possibly unlawful or that you believe otherwise violates these guidelines

§         Don’t upload, post, email, transmit or otherwise make available any content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable

§         Don’t provide any content that encourages a criminal offense or violates the rights of any party

§         Don’t impersonate anyone else or misrepresent your affiliation with a person or entity

§         Don’t participate in any unauthorized or unsolicited promotions, advertising, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation or otherwise use our website for a commercial purpose

§         Don’t violate any applicable local, state, national and international law or regulation

§         Don’t provide any correspondence from or content of another party without such party’s permission

§         Don’t interfere with, interrupt, destroy or limit the functionality of our website or Services or any computer software or hardware or telecommunications equipment

§         Don’t harass others

§         Don’t use other User personal data for purposes other than as reasonably expected through use of the Services

§         Don’t try to gain unauthorized access to our website or Services, other User accounts or computers connected to our website

WilliamPaid may terminate the access of Users who are violators, or believed to be violators, of the foregoing, including those who are infringers of third-party intellectual property rights, and may prohibit them from creating new accounts with or otherwise using WilliamPaid.

3. User Responsibility. User is solely responsible for all content (including, without limitation, User Materials) published or displayed through User’s account or otherwise on www.williampaid.com, including, without limitation, any messages for any distribution, and for User’s interactions with other Users. User is solely responsible for User’s interactions with other Users of www.williampaid.com. WilliamPaid is not responsible for any damage or harm resulting from User’s interactions with other Users of www.williampaid.com. We reserve the right, but shall have no obligation, to monitor interactions between a User and other Users of our website and Services and take any action in good faith to restrict access to or the availability of any material that WilliamPaid or another User of our website and Services may consider to be obscene, lewd, defamatory, lascivious, filthy, excessively violent, harassing or otherwise objectionable.

4. Privacy. The roommate community at www.williampaid.com is designed to allow users to post content (e.g., information about themselves) for limited or public review and comment, both in public forums and with limited, private messaging. Accordingly, by submitting User Materials and/or any personal information to www.williampaid.com, User thereby waives any and all privacy expectations (including, without limitation, the privacy expectations of any other individual who appears in the User Materials or otherwise) with respect to WilliamPaid’s use of the User Materials. If User chooses not to have his/her content, picture, video or any other profile information about themselves viewable by any audience, User should not participate in WilliamPaid’s roommate community or otherwise use the Roommate Tools. WilliamPaid may collect certain Information from a User that is not displayed on our website. Please click here to view our Privacy Policy concerning such Information.

5. Ownership. User shall at all times retain all right, title and interest in and to the User Materials provided by User hereunder (including, without limitation, the copyrights therein and thereto), subject to the non-exclusive rights granted to us under this Agreement. User is free to grant similar rights to others during and after the term of this Agreement. For the avoidance of doubt, when User submits User Materials to our website, User acknowledges that other Users may use the User Materials as described herein. User acknowledges and agrees that WilliamPaid is, and shall at all times remain, the sole and exclusive owner of all right, title and interest (including, without limitation, copyright), in and to our website, the Services and all other content owned by WilliamPaid, and that User’s right to use such items as set forth herein, shall be for personal, non-commercial use only and shall not in any way transfer or convey any ownership rights or other proprietary interests therein to User.

6. License. Unless otherwise agreed between User and WilliamPaid in a writing signed by both parties, User hereby grants to WilliamPaid a worldwide, royalty-free, non-exclusive license to do the following things in perpetuity:

a. to prepare and encode User Materials, or any portion thereof for electronic, digital and/or other transmission, manipulation and exhibition in any format and by any means now known or hereafter devised;

b. to display, copy, reproduce, create derivative works of, exhibit, publicly perform, broadcast, rebroadcast, transmit, retransmit, promote, distribute through any means (including electronic, analog and digital), and publish and/or otherwise exploit, in digital or physical form, any or all of the User Materials, including any portion thereof, and to include any such materials in compilations or other works, by any and all means in all media now known or hereinafter created, anywhere in the world, and for any purpose (for avoidance of doubt, the rights granted to WilliamPaid hereunder include the rights to make User Materials available on www.williampaid.com, third-party websites and electronic devices);

c. to modify, adapt, change or otherwise alter and create derivative works of the User Materials and use the User Materials as described herein;

d. to license and/or sublicense to any third party any of the foregoing rights in the User Materials, or any part or element thereof, subject to the terms and conditions of these Terms of Use. User hereby disclaims any and all right, title, or interest in any and all material with which User Materials may be combined or into which all or any portion of User Materials may be incorporated. User acknowledges and agrees that all right, title and interest (including, without limitation, copyright, trademark and other intellectual property rights) in and to any and all content, elements and materials created by or for WilliamPaid incorporating all or any portion of the User Materials shall be exclusively owned and controlled by WilliamPaid.

e. to share such User Materials, or any portion thereof, with affiliates or marketing partners for the purpose of marketing products and services and for any other purpose.

7. Name and Likeness. User hereby grants to WilliamPaid perpetual, worldwide, royalty-free, non-exclusive license to use (i) User’s name(s), photograph, voice and/or likeness(es) and biographical materials and (ii) any other individual’s name, photograph and/or likeness and biographical materials, where such other individual appears in the User Materials, in connection with the distribution, exploitation, promotion, marketing and advertising of WilliamPaid, as described hereunder. User also agrees not to assert any privacy, publicity, moral or similar rights held by User (and to the extent any other person(s) whose name(s), photographs and/or likeness(es) and/or performances are embodied in the User Materials, User represents and warrants that it has obtained all necessary consents from such third parties consistent with the full scope of rights granted to WilliamPaid pursuant to these Terms of Use, and User agrees that such persons shall not assert of any intellectual property, privacy, publicity, contractual, moral or similar rights or make any claims that any User Materials are objectionable or otherwise defamatory) under the laws of the United States and any other country in connection with the exploitation of such materials as described hereunder.

8. Third Party Content. Our website may contain content from third parties (‘Third Party Content”), either via our website or through links to third party web sites. WilliamPaid does not control Third Party Content and makes no representations or warranties about it. Under no circumstances will WilliamPaid be liable in any way for any Third Party Content, including, without limitation, any errors or omissions in any Third Party Content or any loss or damage of any kind incurred as a result of the use of any Third Party Content posted, stored or transmitted via our website. User agrees to evaluate, and bear all risks associated with, Third Party Content, including, without limitation, profiles of other Users of our Services.

9. User Materials. User acknowledges that, once User Materials are integrated into any WilliamPaid platform or Service (e.g. photos, audio files, videos, promotion or production, regardless of media format), the license terms for such materials, as set forth in this Section H, shall extend in perpetuity. Further User represents and warrants that:

a. User has the full right and power to enter into and perform these Terms of Use and to grant WilliamPaid all rights to use the User Materials as contemplated in these Terms of Use, including, without limitation, the license grants herein;

b. User exclusively owns and/or controls all right, title and interest (including, without limitation, copyright) in and to the User Materials and has secured all necessary third-party consents, rights, licenses and permissions, if any, required in order for User to enter into and perform these Terms of Use and to grant WilliamPaid all rights to use the User Materials as contemplated in these Terms of Use (including, without limitation, consents and permissions from owners of any elements that are used or otherwise incorporated into the User Materials);

c. the User Materials (and WilliamPaid's use thereof as contemplated under these Terms of Use) do not and will not infringe on any rights of any third party, including any trademark, copyright, patent, trade secret, right of privacy or publicity or moral rights of any third party;

d. all information that User has provided or will provide to WilliamPaid is true and complete;

e. the User Materials do not and will not violate any law, statute, ordinance or regulation;

f. the User Materials do not and will not: (i) be defamatory, libelous, slanderous, or threatening; (ii) contain sexually explicit content that is pornographic, obscene, harmful to minors, violations of child pornography or child sexual exploitation laws; (iii) denigrate any ethnic, racial, sexual or religious group by stereotypical depiction or otherwise; (iv) exploit images or the likeness of any individual other than User (except where User has obtained express permission from such other individual(s) for such exploitation); (v) encourage or otherwise depict glamorized drug use; (vi) make use of offensive language or images; (vii) promote physical harm of any kind against any individual or group or characterize violence as acceptable, glamorous or desirable; (viii) contain any personal contact information of User or any other individual; (ix) promote an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy protect devices, or providing pirated music or links to pirated music files; (x) provide instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; (xi) solicit passwords or personal identifying information for commercial or unlawful purposes from other users; and/or (xii) engage in any commercial activities whatsoever and/or sales without WilliamPaid’s prior written consent; and

g. the User Materials do not and will not contain any viruses or other programming routines that may detrimentally interfere with computer systems or data, whether those of WilliamPaid or any third party.

10. Monitoring and Enforcement. We do not actively monitor the message boards and other Roommate Tools or the content that is posted or provided through such tools, nor are we obligated to do so. And since we don’t, and may not have the ability to control or actively monitor the content, we don’t guarantee its accuracy, integrity or quality nor are we responsible for any content. Because community standards vary and individuals sometimes choose not to comply with our policies and practices, in the process of using our website and the Services, you may be exposed to content that you find offensive or objectionable. You can contact our Customer Service Department to let us know of content that you find objectionable or report any potential objectionable content to us at www.williampaid.com/contactus. We may investigate the complaints that come to our attention. If we choose to investigate the complaint, we will take any action that we believe is appropriate in our sole discretion, including, without limitation, issuing warnings, removing the content or terminating memberships and use of our website and services. However, because situations and interpretations vary, we also reserve the right not to take any action. In such cases, we may not remove content that you believe is objectionable or offensive. Please remember that you can always choose to refrain from using any part of our website that exposes you to something that you are uncomfortable with. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content.

 

11. Use of ReachMe Service. User of ReachMe hereby explicitly acknowledge that the indemnification and liability provisions of Section K, including, without limitation, Sections K-3, K-4 and K-5, shall apply to its use of ReachMe and that User shall not hold WilliamPaid or any Indemnified Party responsible in the event of ReachMe’s failure to execute as described or for any delay or failure in reaching any party.

 

I. Termination of Usage of WilliamPaid’s Services and Website

 

1. Termination by User. Termination of any Extended Period Services shall be as set forth in Section E. Any User may terminate use of any other Services simply by ceasing use. Despite cessation of usage, no refunds will be issued as except as expressly set forth in this Agreement. The obligations of the parties to this Agreement shall survive even after termination.

 

2. Credit Reporting Services. WilliamPaid will report only payments that are made through use of our Services for those individuals who have elected that their payments be reported. Accordingly, upon termination of any rent facilitation services, WilliamPaid will cease reporting any such payments to the credit reporting agency. See Section F-3 for potential effects of ceasing credit reporting.

 

3. Termination by WilliamPaid. We, in our sole discretion, reserve the right to terminate this Agreement, access to our website or access to the Services or cancel your usage for any reason and at any time upon notice to you. If we close your account, terminate your use of our Services or cancel your ability to access the Services for any reason, we will provide you with notice of our actions. If we limit access to your account, we will provide you with notice of our actions and the opportunity to request restoration of access, if appropriate. An individual whose account is (or accounts are) terminated or Services cancelled may be denied further access to the secure portion of our website and future use and enjoyment of the Services. Users will remain liable for all outstanding obligations to WilliamPaid under this Agreement even after any such termination. WILLIAMPAID ASSUMES NO LIABILITY FOR ANY CLAIMS ASSERTED AGAINST OR BETWEEN ANY USER (OR FORMER USER) AND A THIRD PARTY, INCLUDING, WITHOUT LIMITATION, A LANDLORD, RESULTING FROM WILLIAMPAID’S TERMINATION OF ACCESS TO OUR WEBSITE AND/OR SERVICES.

 

J. Errors and Unauthorized Transactions

 

1. Identifying Errors and/or Unauthorized Transactions. You can inspect your transaction history at any time by logging in to your account on the WilliamPaid website. You agree that you will immediately notify WilliamPaid if you have reason to believe any of the following activities have occurred: (i) there has been an unauthorized transaction sent from your account; (ii) there has been an unauthorized access to your account; or (iii) your password has been compromised (“Improper Account Access”).

2 . Notifying WilliamPaid of Errors and/or Unauthorized Transactions. To notify us if you believe there has been or will be an error or unauthorized transaction on your account, please immediately call WilliamPaid Customer Service at (877) 8-WILLIAM (877-894-5542) or contact us at www.williampaid.com/index.cfm/contact-us. If you initially provide information to us via the telephone, we may require that you send your complaint or question in writing within ten (10) Business Days after the phone contact. Please complete the report form and submit it online or mail it to WilliamPaid LLC, Attn: Error Resolution Department, 601 Skokie Blvd Suite 2A, Northbrook, IL 60062.

3. Review of Reports of Errors and/or Unauthorized Transactions. We will typically conclude an investigation within ten (10) Business Days after we receive your notice. If we have made an error, we will correct it promptly. If we need more time, however, we may take up to a total of forty-five (45) Business Days to investigate your complaint or question. If we decide that we need more time, we will provisionally re-credit your account for the amount you think is in error within ten (10) Business Days after we receive your notice, so that you will have use of the money during the time it takes us to complete our investigation. If you initially provided information to us via the telephone and we do not receive your complaint or question in writing within ten (10) Business Days after your oral notice, we are not required to provisionally re-credit your account. At the end of our investigation, we will advise you of the results. If we determine that there was no error, we will send you a written explanation, and we may debit any provisional credit that we previously credited to you in relation to the alleged error. You will remain responsible for such amounts if WilliamPaid is unable to debit your account, and you agree to pay us within three (3) Business Days of written request thereof. You may ask for copies of the documents that we used in our investigation.

4. Liability for Unauthorized Transactions. If you report to WilliamPaid that there has been an Improper Account Access related to your account within three (3) days of the time that you knew or should have known about such Improper Account Access, and we verify such information, we will reimburse you in full for all unauthorized transactions sent from your account that occur within thirty (30) days of the time that you knew or should have known about the Improper Account Access. If you do not report the Improper Account Access to WilliamPaid within three (3) days of the time that you knew or should have known about it, we will still reimburse you in full for all unauthorized transactions sent from your account that took place within or before that 3-day period, but you may be liable for all unauthorized transactions resulting from the Improper Account Access that occur on Day 4 and beyond (if we can demonstrate that we could have avoided any losses if you had notified us in a timely manner). Notwithstanding the foregoing, if we have provided you with notice of an account change that you did not authorize, we will not be liable for any unauthorized transactions following such notice to you.

WilliamPaid will not cover any losses associated with Improper Account Access that are not caused by us or within our control, including, without limitation;

      • Your input errors or errors made by your payees
      • Your negligent handling of login credentials and passwords
      • Your failure to completely log out of our website or logging in to our website and leaving your computer unattended

5. Risk of Loss. In the event of a system failure or interruption, your data may be lost or destroyed. Any transaction(s) that you initiated, were in the process of completing or completed shortly before a system failure or interruption should be verified by you through means other than online to ensure the accuracy and completeness of such transaction(s). You assume the risk of loss of your data during any system failure or interruption and the responsibility to verify the accuracy and completeness of any transaction(s) so affected.

K. Liability

1. Your Liability. You are responsible for all reversals, chargebacks, claims, fees, fines, penalties and other liability incurred by WilliamPaid or a third party caused by or arising out of your breach of these Terms of Use or any other agreement between you and us and/or your use of our Services. You agree to reimburse WilliamPaid or a third party for any and all such liability.

2. Actions by WilliamPaid. If we have reason to believe that you have engaged in any Restricted Activities, we may take various actions to protect WilliamPaid, a third party or you from reversals, chargebacks, claims, fees, fines, penalties and any other liability though you remain ultimately responsible for such amounts. Such actions may include, without limitation, failing to process a transaction, restricting access to our website or the Services, terminating your membership, mitigating a lawsuit and involving law enforcement officials.

3. Indemnification. You agree to indemnify and hold us and our subsidiaries, parents, affiliates, officers, directors, agents, employees, consultants, customers and suppliers (each, an “Indemnified Party”) harmless from any claim or demand, including reasonable attorneys’ fees, made by any Indemnified Party or any third party due to or arising out of (i) your use of WilliamPaid’s Services and website, (ii) your breach of these Terms of Use (including, without limitation, engaging in any Restricted Activities) or any other agreement between you and us, (iii) your violation of any law or right of any third party or (iv) use of the User Materials.

4. LIMITATIONS OF LIABILITY. IN NO EVENT SHALL ANY INDEMNIFIED PARTY BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, DISCLOSURE OF INFORMATION OR LOSS OF PRIVACY), HOWEVER ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, OUR SERVICES OR THESE TERMS OF USE INCLUDING NEGLIGENCE EVEN IF WILLIAMPAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. ANYTHING TO THE CONTRARY NOTWITHSTANDING, THE CUMULATIVE LIABILITY OF ANY INDEMNIFIED PARTY TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED IN TOTAL TO THE LESSER OF (A) THE AMOUNT OF FEES YOU PAID TO US IN THE SIX (6) MONTHS PRIOR TO THE ACTION GIVING RISE TO AN ALLEGED LIABILITY AND (B) ONE HUNDRED DOLLARS ($100.00) AS THE SOLE AND EXCLUSIVE REMEDY. NOTWITHSTANDING THE FOREGOING, THE LIABILITY OF ANY INDEMNIFIED PARTY FOR ANY GUARANTEED ERRORS SHALL BE AS SET FORTH IN SECTION C-4. WILLIAMPAID DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY THIRD-PARTY USE OF THE USER MATERIALS MADE AVAILABLE ON WWW.WILLIAMPAID.COM BY THE USER PURSUANT TO THESE TERMS OF USE. USER SHALL BE SOLELY RESPONSIBLE FOR SEEKING RELIEF FOR ANY UNAUTHORIZED USE OF USER MATERIALS BY A THIRD-PARTY, AND NOT FROM WILLIAMPAID. THIS MEANS, AMONG OTHER THINGS, THAT IF ANOTHER PERSON OBTAINS USER MATERIALS FROM WILLIAMPAID (WHETHER OR NOT WITH WILLIAMPAID'S PERMISSION), AND USES THOSE MATERIALS IN A WAY NOT AUTHORIZED PURSUANT TO THE LICENSES GRANTED HEREUNDER, USER WILL SEEK REDRESS FROM THE OTHER PERSON AND NOT FROM WILLIAMPAID, AND THAT USER WILL NOT HOLD WILLIAMPAID RESPONSIBLE OR LIABLE FOR SUCH UNAUTHORIZED USE.

5. No Warranty. OUR SERVICES ARE PROVIDED AS IS AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WILLIAMPAID SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WilliamPaid does not guarantee continuous, uninterrupted, error-free or secure access to any part of our Services, and operation of our website may be interfered with by numerous factors outside of our control. WilliamPaid will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, credit and debit cards and check issuances are processed in a timely manner except as otherwise expressly set forth herein. WilliamPaid makes no representations or warranties regarding the amount of time needed to complete processing because our Services are dependent upon many factors outside of our control, such as delays in the banking system or the mail service. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimers may not apply to you. This Section gives you specific legal rights, and you may also have other legal rights that vary from state to state.

6. Statute of Limitations. Except as otherwise expressly provided herein, you agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our website or the Services or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be barred forever.

L. Disputes with WilliamPaid

1. Contact WilliamPaid First. If a dispute arises between you and WilliamPaid, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction pursuant to the process set forth herein, to provide you with a neutral and cost effective means of resolving the dispute quickly. If there is a conflict between what one of our employees or agents says and the terms of this Agreement, the terms of this Agreement shall control. Disputes between you and WilliamPaid regarding our Services may be reported at any time through our website at www.williampaid.com/contactus.

2. Arbitration. Except for any disputes or claims relating to or arising under the WilliamPaid Cash-back Program, which are handled pursuant to Section N, for any claim where the total amount of the award sought is less than $10,000.00 (excluding claims for injunctive or other equitable relief and those relating transactions covered by Regulation E (12 CFR 205, et seq.)), the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. If a party elects arbitration, that party will initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Arbitration replaces the right to go to court, and you therefore agree to waive any right that you or we might otherwise have had to a jury trial or the opportunity to litigate sub-$10,000.00 claims in court before a judge or jury.

3. Law and Forum for Disputes. Except as otherwise agreed by the parties or as described in Section L-2 above, you agree that any claim or dispute you may have against WilliamPaid must be resolved by a court located in Cook County, Illinois. You agree to submit to the personal jurisdiction of the courts located within Cook County, Illinois for the purpose of litigating all such claims or disputes. This Agreement and the relationship between any User and WilliamPaid shall be governed in all respects by the laws of the State of Illinois, without regard to conflict of law provisions.

4. Improperly Filed Litigation. All claims you bring against WilliamPaid (except for any disputes or claims relating to or arising under the WP Cash-back Program) must be resolved in accordance with Section L of these Terms of Use. All claims filed or brought contrary to Section L shall be considered improperly filed and a breach of these Terms of Use. Should you file a claim contrary to this Section L, WilliamPaid may recover attorneys’ fees and costs (including in-house attorneys and paralegals) up to $1,000.00, provided that WilliamPaid has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

M. Landlord-Specific Provisions

 

1. Registered Landlord. Landlords using our website and accepting payment through WilliamPaid agree to these Terms of Use (including the Electronic Funds Transfer Disclosure) to the extent applicable. Notwithstanding the foregoing, a Landlord who registers on our website (a “Registered Landlord”) agrees that we are acting solely as a rent payment facilitation service provider for the tenant and that we are not acting as the Landlord’s agent with respect to any payments or as Tenant’s agent except with respect to the facilitation of specific payment instructions. A Registered Landlord agrees that it shall not participate in any of the Restricted Activities described in Section C-4.

2. Payment Acceptance and Terms. A Registered Landlord agrees to accept payment from WilliamPaid on behalf of its Users. Further, to the extent that a Registered Landlord has provided account instructions for receipt of funds from WilliamPaid and WilliamPaid attempts to render payment on behalf of its Users to such Registered Landlord using such account instructions on a timely basis, the Registered Landlord agrees that it shall not charge such Users any late fees or other charges if such payment instructions relating to payment to the Registered Landlord fail for any reason.

3. Chargebacks. To the extent that a Registered Landlord has received funds that WilliamPaid reasonably believes may have been fraudulently obtained, authorized or paid or that are the subject of a chargeback, refund or investigation of any claim, each Registered Landlord agrees that WilliamPaid may initiate a debit to such Registered Landlord’s account in the amount of such potentially fraudulent payment or chargeback payment, thereby reversing the receipt of such amounts. To the extent that WilliamPaid is unable to remove such funds from a Registered Landlord’s bank account, Registered Landlord agrees to pay WilliamPaid the amount of such funds in immediately available funds within three (3) Business Days of the receipt of written demand therefore.

4. General. Dispute resolution for any WilliamPaid related matters shall be as set forth in Section L. WilliamPaid reserves the right to refuse to initiate transactions to you from Users and may require electronic payment only. If WilliamPaid makes payment pursuant to the WilliamPaid Payment Guarantee in connection with a payment made to a landlord, WilliamPaid may require that any future payments to such landlord from any and all WilliamPaid Users be made electronically. Such funds shall remain held until final resolution of the matter.

N. WilliamPaid Cash-back Program

1. Eligibility. In order to accumulate and utilize financial benefits pursuant to the WilliamPaid Cash-back Program (the “Program”), you must be a Member.

2. Earning Cash-back Through Affiliate Purchases. The Program allows Members to earn cash-back rewards (“Cash-back”) for Qualified Purchases made from online merchants affiliated with WilliamPaid (a “Retail Partner”) when initiated through www.williampaid.com. The amount of Cash-back earned will be determined by multiplying the Net Purchase Amount by the specific Reward Percentage relating to the Retail Partner. The Net Purchase Amount is defined as the total amount paid to the Retail Partner less amounts for tax, gift wrapping, shipping, promotional credits, returns, cancellations and transaction fees or as the Retail Partner defines on their respective web site and as is set forth in their respective Retail Partner Agreement or similar document, whichever is less. The Reward Percentage for each Retail Partner will be set forth on www.williampaid.com as it relates to each Retail Partner. All Retail Partner Membership Agreements (or other similar documents) as they relate to their affiliate or partner programs with WilliamPaid and that reside on the Retail Partner’s respective web sites are hereby incorporated into these Terms of Use by reference. Questions regarding calculation of the Net Purchase Amount and the Reward Percentage can be asked by submitting your questions at www.williampaid.com/contactus. Cash-back is subject to adjustments for returns, cancellations and other events. Such adjustments can be applied to accounts at any time by WilliamPaid in its sole discretion. Should you disagree with any adjustments made to your account, your sole remedy is to withdraw from the Program. If a Retail Partner fails to report a transaction to WilliamPaid or withholds payment to WilliamPaid for a particular transaction for any reason, WilliamPaid reserves the right to cancel or reverse the Cash-back associated with that transaction. You may be taxed on your accrual or redemption of Cash-back, depending on the amount of Cash-back you accrue and/or redeem and the tax laws of federal, state and local jurisdictions. In all instances, you will be solely responsible for any and all tax liability arising out of your accrual or redemption of Cash-back. Certain products and services from Retail Partners are not eligible for accrual or payment of Cash-back (“Excluded Purchases”). See www.williampaid.com/exclusions for a complete list. We do our best to maintain an up-to-date list on this webpage, but, please note that Retail Partners regularly change policies, and if a Retail Partner fails to report a transaction to WilliamPaid or withholds payment to WilliamPaid for any reason, WilliamPaid reserves the right to cancel the Cash-back reward associated with that transaction.

3. Qualified Purchase. A purchase made through WilliamPaid’s Retail Partners will be deemed a “Qualified Purchase” and will accrue Cash-back if and only if all of the following criteria are satisfied:

a. Both first and third party (if applicable) “cookies” must be enabled on your Web browser.

b. All potential Qualified Purchases must begin through a click on the Retail Partner’s link that appears on www.williampaid.com and must be successfully connected to the Retail Partner’s website based upon that click. This link must not be altered.

c. WilliamPaid may, at all times, route your request for a Retail Partner site through specific links, in order to assure that the sale can be tracked correctly. Any alteration of these links will invalidate your purchase for purposes of the Program and any such purchases will not be a Qualified Purchases.

d. All purchases must be started and completed in one shopping session originated as set forth in clause (b) above. If you start a purchase, then complete it in a different session, such purchase will not be a Qualified Purchase.

e. Users must not use coupons or other promotions not listed on our website.

f. If any purchased item is returned or canceled, the initial purchase will be invalidated and will not be a Qualified Purchase.

g. You must make the purchase through clicking on the link when logged in using your WilliamPaid access credentials.

h. Your Qualified Purchase does not include Excluded Purchases.

The determination of whether a purchase made through a Retail Partner is a Qualified Purchase is at the sole discretion of WilliamPaid.

4. Referral Cash-back. Cash-back may also be earned by referring Members to our website. In order to get Cash-back for any referral, the following requirements must have been met:

a. The individual referred (“Referred Member”) must register as a Member by clicking on the link sent to such Referral Member in the referring email or by using your personal referral URL.

b. Within thirty (30) days of the date the Referred Member registers pursuant to (a) above, the Referred Member must (i) purchase a Service or (ii) make a purchase by shopping through WilliamPaid that ultimately earns the Referred Member Available Cash-back (“Shopping Referral”).

b. The Referred Member must never have previously used or registered at www.williampaid.com.

You will earn the Cash-back amount specified in any promotion through which you provide Referral Member information or, if no such Cash-back amount is specified, you will earn $5.00 (five dollars) for each Referral Member that you refer who satisfies the above-listed requirements. Notwithstanding anything to the contrary contained herein, the referral program may be amended, discontinued, reduced or otherwise modified in any way, at any point and without notice. The Cash-back relating to a referral that meets the requirements in Section N-4 will become available five (5) Business Days following the date such requirements have been met (provided, however, that Cash-back earned due to a Shopping Referral will become available following the status of the Referred Member’s Cash-back changing from Pending to Available).

5. Pending Cash-back from Qualified Purchases. Within approximately twenty (20) days of a Qualified Purchase, Cash-back relating to such Qualified Purchase will be credited to your rewards account as “Pending Cash-back.” It is your responsibility to check your account regularly to ensure that any Cash-back has been properly credited to your account as Pending Cash-back and that your account balance is accurate. If you believe that Pending Cash-back has not been correctly credited to your account, you should wait at least thirty (30) days but no more than ninety (90) days after completing a Qualified Purchase to contact WilliamPaid Customer Service at www.williampaid.com/contactus. Requests made after ninety (90) days shall not be reviewed and/or credited. Furthermore, all Cash-back is subject to review. Correcting adjustments may be applied to accounts at any time by WilliamPaid in its sole discretion. If you do not agree to adjustments made to your account, your only recourse will be to terminate your participation in the Program. WilliamPaid reserves the right to terminate any account for abusive or fraudulent activity or for any other or no reason. We are not responsible for changes to, or discontinuance of, any Retail Partner, or any Retail Partner’s withdrawal from the Program or for any effect on accrual of Cash-back caused by such changes, discontinuance or withdrawal. We are not responsible for changes to, or discontinuance of, any special offer or coupon code at a Retail Partner site. It is a User’s responsibility to make sure that all specials are valid. If you choose to use coupons and specials that are not listed on the WilliamPaid site, WilliamPaid cannot guarantee that you will be eligible to receive Cash-back on your purchases.

6. Available Cash-back from Qualified Purchases. Pending Cash-back may not be used or redeemed until such Pending Cash-back becomes Available Cash-back. Cash-back earned by making Qualified Purchases is changed from “Pending” to “Available” weekly based upon our receipt from the Retail Partner of confirmation that the Pending Cash-back is final or has been deemed conclusively earned. For most Retail Partners, this will occur between 60 and 90 days following the date of the transactions, though some may take longer. Only when WilliamPaid receives such confirmation will pending Cash-back become Available Cash-back, which is then eligible to be used. If a Retail Partner goes bankrupt or for any other reason defaults on payment of any amount relating to the relevant Cash-back, no Cash-back will be owed for those transactions. Please note that transactions from certain Retail Partners cannot be paid pursuant to the above schedule and may take up to ninety (90) days or more from the date of Purchase to become available. WilliamPaid reserves the right to delay payment based on changes to store return and commission procedures at any time.

7. Redeeming Cash-back.

a. Uses of Cash-back. Once your Available Cash-back is at least $5.00, it can be applied to payment of your rent on www.williampaid.com. Once your Available Cash-back is at least $10.00, it can be used to pay down a Qualified Student Loan. To use your Available Cash-back, simply follow the steps set forth at www.williampaid.com/usecashback. When applying your Cash-back to your rent payment made through WilliamPaid, any amount of the rent to which the Cash-back is applied in excess of the Cash-back must be paid through another payment source in order to use your Cash-back. Further, if, for any reason, your payment source fails, the payment of Cash-back will not be made. Such payment will be made to the extent that you schedule and do not cancel such payment. Once Cash-back is applied or used, it is not refundable or reusable under any circumstances. Available Cash-back can only be applied to the accounts of the User who earned such Cash-back (or those who earned them on such User’s behalf) and may not be transferred.

b. Receiving a Check. You may also receive your Available Cash-back via a check. To request a check, see www.williampaid.com/usecashback. Check payments, however, can only be requested when the cumulative, Available Cash-back exceeds $15.00. If a Member has a cumulative, Available Cash-back balance of less than $15.00, such amounts may be used as set forth in Section N-7a or held until the aggregate Available Cash-back totals at least $15.00, at which time a check can be requested. Checks are prepared quarterly for check requests submitted as follows:

Check Request Dates Check Date

January 1 – March 31 April 15

April 1 – June 30 July 15

July 1 – September 30 October 15

October 1 – December 31 January 15

Once you have requested a check for your Available Cash-back, the amount of the requested Cash-back will be deducted from your account and will not be available for any other use. Once a check has been posted, the Cash-back is not refundable under any circumstances, and WilliamPaid is not responsible for any delivery delays or failures.

8. Student Loan Contribution and Matching Program. WilliamPaid is committed to helping its Users build credit and use credit responsibly, including helping them pay down their outstanding student loans. In accordance with the terms and conditions set forth herein, a Member may use Available Cash-back to pay down a Qualified Student Loan. “Qualified Student Loans” shall mean those student loans that have been issued pursuant to the guidelines and programs of the U.S. Department of Education. WilliamPaid reserves the right to verify that any loan to which a Member requests to have Available Cash-back applied is in fact a Qualified Student Loan, and a Member shall provide reasonable documentation verifying such. To the extent that WilliamPaid, in it sole discretion, is unable to verify to its satisfaction that such loan is a Qualified Student Loan, WilliamPaid shall not be required to make such payment nor make any matching contribution. Accordingly, a Member requesting that Available Cash-back be applied to any student loan hereby consents to any verification efforts undertaken by WilliamPaid. In order to apply Available Cash-back to a Qualified Student Loan, at least $10.00 in Available Cash-back must be accrued and applied at any one time and may only be applied to one Qualified Student Loan. Further, a Member must provide the Qualified Student Loan information required. WilliamPaid shall not be responsible for any payments attempted to be made in respect of the account information required and shall not be liable for the failure of a lender or servicer to accept payment or for the timeliness of any such payment. For Members who apply Available Cash-back to a Qualified Student Loan in accordance with this Section, WilliamPaid will match ten percent (10%) of the value of Available Cash-back so applied and contribute such amount to payment of the Member’s Qualified Student Loan to which the Available Cash-back is to be applied. For example, if a Member directs the application of $100 of Available Cash-back to payment of a Qualified Student Loan, WilliamPaid will contribute an additional $10 to such payment. Payments to be made to Qualified Student Loans shall be made by the fifteenth day of the month following the month requested. DO NOT RELY ON ANY PAYMENT MADE BY WILLIAMPAID TO BE MADE ON A SPECIFIC DATE AND/OR TO BE PART OF A REGULARLY-SCHEDULED OR OTHERWISE REQUIRED PAYMENT. YOU ARE SOLELY RESPONSIBLE FOR ANY AND ALL PAYMENTS RELATING TO YOUR LOAN.

9. DISCLAIMER. THE PROGRAM IS BEING PROVIDED TO YOU "AS IS" WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WILLIAMPAID DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROGRAM, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WILLIAMPAID DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE QUALITY OF, OR ACCURACY OF ADVERTISEMENTS FOR, ANY MERCHANDISE, PRODUCTS, OR SERVICES OFFERED OR PROVIDED BY RETAIL PARTNERS OR SUPPLIERS IN CONJUNCTION WITH THE PROGRAM. IN ADDITION, ALTHOUGH WILLIAMPAID INTENDS TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES OR OTHER DESTRUCTIVE MATERIALS TO THE WWW.WILLIAMPAID.COM WEB SITE, WILLIAMPAID DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS THAT THIS SITE IS FREE OF DESTRUCTIVE MATERIALS. IN ADDITION, WILLIAMPAID DOES NOT WARRANT THAT ACCESS TO THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND WILLIAMPAID ASSUMES NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR ACCESS OR INABILITY TO ACCESS THIS SITE INCLUDING, WITHOUT LIMITATION, YOUR INABILITY TO ACCRUE CASH-BACK BY PURCHASING ITEMS WITH AN AFFILIATED MERCHANT.

10. LIMITATION OF LIABILITY. IN NO EVENT WILL ANY OTHER COMPANY WITH WHICH WILLIAMPAID HAS A CORPORATE PARTNERING RELATIONSHIP, INCLUDING, WITHOUT LIMITATION, CO-BRANDING, CO-MARKETING, JOINT DEVELOPMENT, A MERCHANT RELATIONSHIP, OR A LICENSING OR SUPPLIER RELATIONSHIP (EACH, A “CORPORATE PARTICIPANT”) BE LIABLE TO YOU FOR NON-PERFORMANCE OF WILLIAMPAID’S OBLIGATIONS. YOU AGREE NOT TO SUE ANY CORPORATE PARTICIPANT FOR NON-PERFORMANCE BY WILLIAMPAID. IN NO EVENT SHALL WILLIAMPAID BE LIABLE FOR ANY DAMAGES, CLAIMS OR LOSSES INCURRED (INCLUDING, WITHOUT LIMITATION, COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY ARISING IN CONNECTION WITH: (I) THE PROGRAM; (II) ANY FAILURE, DELAY, OR DECISION BY WILLIAMPAID IN ADMINISTERING THE PROGRAM; (III) THE USE OR INABILITY TO USE THIS WEBSITE; OR (IV) THE PURCHASE OR USE OF ANY MERCHANDISE, PRODUCTS OR SERVICES OF MERCHANTS OR SUPPLIERS, EVEN IF WILLIAMPAID, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. USER AGREES TO INDEMNIFY AND HOLD WILLIAMPAID, ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEY'S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF USERS’ USE OF THE PROGRAM OR WWW.WILLIAMPAID.COM, THE VIOLATION OF THESE POLICIES BY USER OR ANY OTHER TERMS AND CONDITIONS RELATING TO USER’S UTILIZATION OF THE WEBSITE, OR THE INFRINGEMENT BY USER, OR OTHER USER OF THE PROGRAM USING THE USER'S ACCOUNT, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY, OR AS A RESULT OF ANY THREATENING, LIBELOUS, OBSCENE, HARASSING OR OFFENSIVE MATERIAL CONTAINED IN ANY USER COMMUNICATIONS.

11. Termination of or Changes to the Program. WilliamPaid reserves the right to terminate the Program at any time with notice. In the event of any termination, you will have sixty (60) days from the date of notice of Program termination to redeem Activated Cash-back in your account. Notification of Program termination will be sent to the email address you provide to WilliamPaid during the registration process. WilliamPaid will not be responsible for failing to notify you of Program termination where such failure is caused by any reason outside the control of WilliamPaid, including an error in your email program, an inaccurate email address, your failure to check for your email online or your failure to inform WilliamPaid of a change in your email address. WilliamPaid may modify the Program from time to time, with or without notice, by posting any such modifications on our website and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check our website regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.

12. Termination of Participation; Inactive Accounts. Participation in the Program is subject to the Program terms and conditions and this Agreement. Any failure to comply with the Program terms and conditions and this Agreement, any fraud or abuse relating to the accrual or redemption of Cash-back rewards, or any misrepresentation of any information furnished to WilliamPaid or its affiliates by you, or anyone acting on your behalf, may result in the termination of your participation in the Program, cancelation of your WilliamPaid account or membership and/or forfeiture of all Cash-back. WilliamPaid also reserves the right to close Program accounts of Users that have been inactive for more than twelve (12) months. Inactivity is defined as no tracked visits, either cookied or manually logged in. Any such inactive account will have all pending or activated Cash-back eliminated. Notwithstanding anything to the contrary contained herein, Cash-back shall be forfeited upon the second anniversary of their issuance and, following such forfeiture, shall be void and of no further effect.

13. Information Disclosure. Notwithstanding our privacy policy, as a user of the Program, you authorize WilliamPaid to disclose to third parties information you have provided or information that WilliamPaid has obtained about your Program account or shopping behavior in providing aggregated and non-personalized marketing sources for an advertising or Retail Partner or where necessary for redemption of your Cash-back. Further, you authorize WilliamPaid to receive any account information from any Retail Partner including, but not limited to information regarding purchases made, items searched for or added to your shopping cart, products ordered, order number, the time and date the purchase occurred, and the email address entered for the purchase. You agree to hold the Retail Partner harmless for any information disclosed to WilliamPaid. You allow WilliamPaid to collect and use non-personalized marketing information regarding visits and related to purchases made from Internet commerce sites.

14. Disputes and Errors. All questions or disputes regarding the Program, including, without limitation, questions or disputes regarding eligibility for the Program, or the eligibility of Cash-back rewards for accrual or redemption, must be submitted in writing within sixty (60) days of the qualifying transaction, to WilliamPaid at: William Paid LLC, Attn: WilliamPaid Cash-back Program, 601 Skokie Blvd. Suite 2A, Northbrook, IL 60062, or by contacting us at www.williampaid.com/contactus. Any such disputes shall be resolved by WilliamPaid in its sole discretion. All interpretations of Program terms and conditions and this Agreement shall be in the sole discretion of WilliamPaid. In the event that an error is made by WilliamPaid, your sole remedy shall be the credit of the disputed Cash-back to your account. Nothing in this Agreement shall be construed as creating or constituting a partnership, joint venture or agency relationship between WilliamPaid and the Retail Partners or between WilliamPaid and any other of its Corporate Partners. Neither the Retail Partners nor any Corporate Partner shall have the ability to create any obligation on WilliamPaid’s behalf.

O. Miscellaneous Provisions

1. License Grant. WilliamPaid and its licensors grant you a limited, nonexclusive and revocable license to access and use WilliamPaid’s software in accordance with the documentation, including all updates, upgrades, new versions and replacement software, as described herein for your personal use only. You may not rent, lease or otherwise transfer your rights in the software to a third party. You agree not to use the Services for any other purpose, including commercial purposes, such as co-branding, framing, linking or reselling any portion of the Services without our prior written consent. You agree not to alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code that is derived from the software. You acknowledge that all rights, title and interest to WilliamPaid’s software and website are owned by WilliamPaid.

You grant to WilliamPaid a limited, nonexclusive and revocable license to access and use any and all information and data that you enter into our system while using the Services. WilliamPaid will not use the information in a manner inconsistent with the provisions of this Agreement or our Privacy Policy.

WilliamPaid may, from time to time, introduce new features to the Services or modify or delete existing features in our sole discretion. WilliamPaid shall notify you of any of these changes to features if we are legally bound to do so. By using any new or modified features when they become available, you agree to be bound by the rules concerning those features.

“Williampaid.com”, “WilliamPaid”, and all related logos, products and Services described in our website are either trademarks or registered trademarks of WilliamPaid or its licensors. You may not copy, imitate or use them without our prior written consent. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of WilliamPaid. You may not copy, imitate or use them without our prior written consent. You may use HTML logos provided by WilliamPaid through our affiliate programs without prior written consent for the purpose of directing web traffic to the Service. You may not alter, modify or change these HTML logos in any way, use them in a manner that is disparaging to WilliamPaid or the Service or display them in any manner that implies WilliamPaid’s sponsorship or endorsement. All right, title and interest in the WilliamPaid website and any content thereon is the exclusive property of WilliamPaid and its licensors.

Our website may contain links to other third party websites. WilliamPaid is not responsible for, nor do we control, the content, products, or services provided by linked sites. We do not endorse or guarantee the products, information or recommendations provided by linked sites and are not liable for any failure of products or services advertised on those sites. In addition, each third party site may provide less security than we do and have a privacy policy different from ours. Your access, use and reliance upon such content, products or services is at your own risk.

2. Assumption of Rights. If WilliamPaid pays out a claim, reversal or chargeback that you file against a recipient of your payment, you agree that WilliamPaid assumes your rights against the recipient and third parties related to the payment and may pursue those rights directly or on your behalf, in WilliamPaid’s discretion.

3. Computer Equipment and Software. You are responsible for obtaining, installing, maintaining and operating all software, hardware, or other equipment (collectively, “System”) necessary for you to access and use the Services. This responsibility includes, without limitation, you utilizing up-to-date web-browsers and the best commercially available encryption, antivirus, anti-spyware and Internet security software. You are additionally responsible for obtaining Internet service via the Internet service provider of your choice, for any and all fees imposed by such Internet service provider and any associated communications service provider charges. You acknowledge that there are certain security, corruption, transmission error and access availability risks associated with using open networks such as the Internet, and you hereby expressly assume such risks, including, without limitation, those we might disclose in our materials. WilliamPaid shall not be responsible for any failure in the Services due to malfunction or loss of your System or Internet service providers or from the malfunction or failure of equipment, software or services used by WilliamPaid that are beyond the reasonable control of WilliamPaid.

 

4. Use of Third Parties by WilliamPaid. WilliamPaid reserves the right to use other companies to perform services for WilliamPaid (“Third Party Service Providers”), and Users acknowledge that Information may be shared with such Third Party Service Providers in connection with their provision of services. Users hereby agree to cooperate fully with WilliamPaid and any Third Party Service Providers to assure the accurate and timely provision of the Services.

 

5. Unauthorized Access or Interception of Data. We may, at our option, change the parameters for the password used to access the Services (“Password”) without prior notice to you, and, if we do so, you will be required to change your Password the next time you access the Services. To prevent unauthorized access to your account and to prevent unauthorized use of the Service, you agree to protect and keep confidential your account number, PIN, User ID, Password, or other means of accessing your account(s) via the Service. The loss, theft or unauthorized use of your account number, PINs, User IDs and Passwords could cause you to lose some or all of the money in your accounts. It could also permit unauthorized persons to gain access to your sensitive personal and account information and to use that information for fraudulent purposes, including identity theft. If you disclose your account numbers, PINs, User IDs and/or Passwords to any person or entity, you assume all risks of losses associated with such disclosure. If you permit any other person or entity to use the Service or to access your accounts, you are responsible for any transactions and activities performed from your accounts and for any use of your personal and account information by such person or entity. If you believe someone may attempt to use or has used the Service without your permission, or that any unauthorized use or security breach has occurred, you agree to immediately notify us at (877) 8-WILLIAM (877-894-5542). WilliamPaid will have no liability in connection with any unauthorized interception, alteration or use of data relating to the Services, including, without limitation, e-mail correspondence, any inability to use or access the Services or the WilliamPaid website for any reason, any actions or transactions by an individual or party using User’s name and password without authorization, or any cause over which WilliamPaid does not have direct control, including problems attributable to computer hardware or software (including computer viruses), telephone or other communications, or the parties’ respective internet service providers.

 

6. Release of WilliamPaid and Others. If you have a dispute with a User, you release the Indemnified Parties from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.

7. Complete Agreement. These Terms of Use set forth the entire understanding between you and WilliamPaid with respect to the Services offered by WilliamPaid. Sections B, E-4, G-3, H-6 through H-9, I-3, J-4, J-5, K, L, N-9, N-10 and O, as well as any other terms that by their nature should survive, will survive the termination of these Terms of Use. If any provision herein is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

8. Assignment. You may not transfer or assign any rights or obligations you have under this Agreement without WilliamPaid's prior written consent. WilliamPaid reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time.

9. Severability. In the event any provision of this Agreement shall be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

 

10. Account Information. In addition to the terms listed above, you further agree that WilliamPaid may access and disclose information about its accounts when WilliamPaid deems such action necessary or appropriate to comply with the law or legal processes, judicial or administrative, to protect WilliamPaid’s systems and other Users’ interests or to ensure the integrity and operation of WilliamPaid’s business and systems. Unless otherwise prohibited by law, such disclosure may include, without limitation, User profile information (e.g., name, e-mail address), transaction information, Internet Protocol (IP) address and traffic information and usage history. Such disclosures will be made in compliance with WilliamPaid’s Privacy Policy, as is incorporated herein.

11. No Third-Party Beneficiaries. Unless otherwise expressly provided herein or by operation of law, no provisions of this Agreement are intended or shall be construed to confer upon or give to any person or entity other than you and WilliamPaid any rights, remedies or other benefits under or by reason of this Agreement.

 

12. Waiver. Failure by any party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision. Any waiver, amendment or other modification of any provision of this Agreement will be effective only if in writing, whether on paper or via appropriate electronic means as provided for in this Agreement and as permitted under the E-Sign Act and other applicable laws. Where appropriate, such waiver, amendment or other modification shall evidence the mutual agreement of all relevant parties. A party’s waiver on one occasion shall not be construed as a bar or waiver of any rights or remedies for subsequent events.

 

13. Mobile Terms of Use. There is no charge to participate in any WilliamPaid text initiative, although standard rates may apply. Contact your carrier with questions regarding any text message fees they may charge. Our text messaging service is supported by the following carriers: Alltel, AT&T, Boost, Cincinnati Bell, CellularOne, Dobson, Nextel, Spring, T-Mobile, US Cellular, Verizon Wireless and Virgin Mobile. We cannot guarantee message delivery response times as it is dependent on your carrier. Your personal information collected through our text initiatives will not be sold or distributed.

 

P. Williampaid.com Sweepstakes Rules

 

NO PURCHASE NECESSARY. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING.

 

1. Eligibility: The WilliamPaid Monthly Sweepstakes (the “Sweepstakes”) is open only to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old at the time of entry. Employees of William Paid, LLC, ePrize, LLC, and their parent and affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible. Subject to all applicable federal, state, and local laws and regulations. Void where prohibited. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s and Administrator’s decisions, which are final and binding in all matters related to the Sweepstakes. Winning a prize is contingent upon fulfilling all requirements set forth herein.

2. Sponsor: William Paid LLC, 601 Skokie Blvd Suite 2A, Northbrook, IL 60062. Administrator: ePrize, LLC, One ePrize Drive, Pleasant Ridge, MI 48069.

 

3. Timing: The Sweepstakes begins on September 21, 2009 at 12:00 a.m. Eastern Time ("ET"), ends on September 30, 2010 at 11:59 p.m. ET (the "Promotion Period") and consists of twelve (12) monthly entry periods, each a calendar month in length (each an "Entry Period") except for the first Entry Period, which will begin on September 21, 2009 and end on October 31, 2009. Non-winning entries from an Entry Period do not carry over to subsequent Entry Periods. Sponsor's computer is the official time-keeping device for the Sweepstakes.

 

4. How to Enter: During the Promotion Period, there are six (6) ways you can earn entries into the Sweepstakes:

 

(a)   Enter to Win at www.williampaid.com/sweepstakes: Visit http://www.williampaid.com/sweepstakes and follow the instructions to complete the entry. Entering to win is free. Be sure to include a valid email address, your name, your home mailing address (P.O. Boxes not permitted) and any other information required on the website. You will receive one (1) entry into the Entry Period corresponding with the date you entered the Sweepstakes.

(b)   Become a Member at www.williampaid.com: Visit http://www.williampaid.com and follow the links and instructions to become a Member. Becoming a Member is free. Upon becoming a Member, be sure to include a valid email address, your name, your home mailing address (P.O. Boxes not permitted) and any other information required on the website. You will receive one (1) entry into the Entry Period corresponding with the date you became a Member.

(c)    Complete Sponsor Specified Tasks or Content on Social Media Sites: During Sponsor selected times during the Promotion Period, Sponsor may, in its sole discretion, offer a specific task that must be completed as specified on the Sponsor site, Sponsor-selected social media site or Sponsor-related site. Upon learning about the task, follow the Sponsor-provided instructions to complete the task to receive a specified number of entries into the respective Entry Period for the day you complete the task. Alternatively, Sponsor may, at its sole discretion, identify certain content on the Sponsor site, a Sponsor-selected social media site or Sponsor-related site that will entitle the individual posting such behavior receive a specified number of Sweepstakes entry. Upon recognition of such entitlement from Sponsor, follow the instructions provided by Sponsor to receive the specified number of entries into the respective Entry Period for the day Sponsor identified such behavior or content.

(d)   Refer a Friend: Visit http://www.williampaid.com or http://www. http://www.williampaid.com/sweepstakes and follow the links and instructions to refer a friend to williampaid.com, including your name, valid email address, home mailing address (P.O. Boxes not permitted), any other information required by the website and your friend's email address. You may only refer people with whom you have an existing relationship. Each person you refer will receive one (1) email notifying them about the Sweepstakes. For each friend you refer who enters the Sweepstakes using the link in the email sent to them from your referral or your unique url that you provide to them (including through social media websites) in the same Entry Period, you will receive one (1) entry into that Entry Period. For each friend you refer who becomes a Member using the link in the email sent to them from your referral or your unique url that you provide to them (including through social media websites) in that Entry Period, you will receive one (1) entry into that Entry Period.

(e)    Perform Additional Member Actions: During each Entry Period following the Entry Period that you become a Member, Sponsor may, in its sole discretion, offer a specific task that must be completed at http://www.williampaid.com. Upon learning about the task, follow the Sponsor-provided instructions to complete the task to receive the specified number of entries into the respective Entry Period for the day you complete the task.

(f)     Alternate Method of Entry: To enter without performing one of the tasks set forth above, hand print your name, address, day and evening phone numbers, email address and age on a 3" x 5" piece of paper and mail it with proper postage to "williampaid.com Monthly Sweepstakes,” c/o William Paid, 601 Skokie Blvd. Suite 2A, Northbrook, IL 60062. You will receive one (1) entry into the respective Entry Period corresponding with the date your mail-in method of entry was postmarked. Limit: One (1) per envelope. All mail-in entries must be handwritten. All mail-in entries must be postmarked by October 1, 2010 and received by October 8, 2010. All entries become the exclusive property of Sponsor, and none will be acknowledged or returned. Proof of sending or submission will not be deemed to be proof of receipt by Sponsor. Sponsor is not responsible for lost, late, incomplete, invalid, unintelligible, illegible, misdirected or postage-due entries, which will be disqualified.

 

Note: In the event that entries can be earned by commenting, tweeting, posting or otherwise providing any content on the Sponsor site, any social media site or sponsor-related site, all comments, tweets, postings or other content (“Entrant Content”) must not be obscene, indecent, libelous, defamatory, harassing, abusive, hateful, sexually-explicit, or embarrassing to any person or entity as determined by Sponsor in its sole discretion. Entrant Content may not infringe upon any copyright or intellectual property rights of any party, shall not reveal any trade secrets, and shall not be illegal or otherwise objectionable. Entrant Content further may not constitute advertisements or solicitations of business, surveys, contests, chain letters, or pyramid schemes, or contain any computer viruses or other harmful codes. Any Entrant Content in violation of this provision shall be disqualified and shall not receive any entry in the Promotion. You also agree that all Entrant Content shall be the property of Sponsor and that Sponsor shall be entitled to use such Entrant Content at its discretion. Sponsor reserves the right to reject modify or edit any User Content.

 

For All Methods of Entry: Limit: Each participant may receive up to ten (10) entries per day during the Promotion Period, regardless of method of entry (except that such total shall exclude any entries earned pursuant to subsection (d) above).  Multiple entrants are not permitted to share the same email address or Account. Any attempt by any entrant to obtain more than the stated number of entries by using multiple/different email addresses, identities, registrations and logins, Accounts or any other methods will void that entrant's entries and that entrant may be disqualified. Use of any automated system to participate is prohibited and will result in disqualification. In the event of a dispute as to any registration, the authorized account holder of the email address used to register will be deemed to be the registrant or participant. The “authorized account holder” is the natural person assigned an email address by an Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. Each potential winner may be required to show proof of being the authorized account holder.

 

5. Drawings: Administrator is an independent judging organization whose decisions as to the administration and operation of the Sweepstakes and the selection of the potential winners are final and binding in all matters related to the Sweepstakes. Administrator will randomly select the potential winners for each Entry Period from all eligible entries received during the respective Entry Period on or around the second Monday following the conclusion of the respective Entry Period. The potential winner will be notified by mail, email or phone. Each potential winner (parent/legal guardian if winner is a minor in his/her state of residence) will be required to sign and return to Administrator, within five (5) days of the date notice or attempted notice is sent, an Affidavit of Eligibility, Liability & Publicity Release (as provided) as well as reasonable proof of the item or expense to be paid (if applicable in order to claim and receive his/her prize. If a potential winner cannot be contacted after reasonable attempts (as determined by the Administrator in its sole discretion), or fails to sign and return the Affidavit of Eligibility, Liability & Publicity Release (as provided) within the required time period, he/she forfeits prize. Potential winners must continue to comply with all terms and conditions of these Official Rules, and winning is contingent upon fulfilling all requirements. In the event that a potential winner is disqualified for any reason or forfeits the prize (as provided herein), Administrator will award the applicable prize to an alternate winner by random drawing from among all remaining eligible entries received during the respective Entry Period. Only three (3) alternate drawings will be held, after which the applicable prize will remain un-awarded and revert to Sponsor. Prizes will be fulfilled approximately eight (8) to ten (10) weeks after the conclusion of each Entry Period.

 

6. Prizes: THIRTY SIX (36) GRAND PRIZE (three (3) Grand Prizes per Entry Period): up to $1,000. Approximate Retail Value (“ARV”): up to $1,000. Each prize is non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion. Sponsor reserves the right to substitute a prize for one of equal or greater value if the designated prize should become unavailable for any reason. Each winner is responsible for all taxes and fees associated with prize receipt and/or use. Odds of winning a prize depend on the number of eligible entries received during the respective Entry Period for which that prize is awarded. Limit: One (1) prize per person per Entry Period. Total ARV of all prizes for each Entry Period: $3,000 per Entry Period, $36,000 total.

 

7. Release: By entry into the sweepstakes, entrant agrees to release and hold harmless Sponsor, Administrator, and their respective subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Sweepstakes or receipt or use or misuse of any prize.

8. Publicity: Except where prohibited, participation in the Sweepstakes constitutes winner’s consent to Sponsor’s and its agents’ use of winner’s name, likeness, photograph, voice, opinions, content provided, quotations and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration.

9. General Conditions: Sponsor reserves the right to cancel, suspend and/or modify the Sweepstakes, or any part of it, if any fraud, technical failures or any other factor beyond Sponsor’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor in its sole discretion. Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Official Rules or any other promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

 

10. Limitations of Liability: The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Sweepstakes; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Sweepstakes; (4) technical or human error which may occur in the administration of the Sweepstakes or the processing of entries or winning entries; (5) late, lost, undeliverable, damaged or stolen mail; (6) failure to contact any potential winner; and (7) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Sweepstakes or receipt or use or misuse of any prize. If, for any reason, an entrant's entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, entrant’s sole remedy is another entry in the Sweepstakes, provided that if it is not possible to award another entry due to discontinuance of the Sweepstakes, or any part of it, for any reason, Sponsor, in its sole discretion, may elect to hold a random drawing from among all eligible entries received up to the date of discontinuance for any or all of the prizes offered herein. No more than the stated number of prizes will be awarded. In the event that production, technical, seeding, programming or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, Sponsor reserves the right to award only the stated number of prizes by a random drawing among all legitimate, un-awarded, eligible prize claims.

11. Disputes: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Sweepstakes or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the United States District Court for the Eastern District of Michigan (Southern Division) or the appropriate Michigan State Court located in Oakland County, Michigan; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes, but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of Michigan without giving effect to any choice of law or conflict of law rules (whether of the State of Michigan or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Michigan.

12. Entrant's Personal Information: Information collected from entrants is subject to ePrize, LLC’s Privacy Policy (http://www.eprize.com/privacy/privacypolicy.html) and Sponsor’s Privacy Policy (http://www.williampaid.com/index.cfm/act/privacypolicy).

 

13. Winner List: Winner List requests will only be accepted after the promotion end date (listed above) and no later than October 14, 2010. For the Winner List, send an email with subject line: "The williampaid.com Monthly Sweepstakes, Winner List Request," to [email protected].

 

© 2010 William Paid LLC. All rights reserved.

 

 


 

ELECTRONIC SIGNATURE (E-SIGN) AND UNIFORM ELECTRONIC TRANSACTIONS ACT (UETA) DISCLOSURE AND CONSENT AGREEMENT

 

This disclosure is given in compliance with the Electronic Signatures in Global and National Commerce Act (“E-SIGN”) 15 USC §7001, et seq., and the Uniform Electronic Transactions Act, as adopted by the various States.

 

This disclosure relates to Services provided by WilliamPaid, including, without limitation, electronic fund transfers, the use of electronic signatures and the use and storage of “electronic records” as defined in the E-SIGN Act.

 

Pursuant to the E-SIGN Act and UETA: You have the right to request a paper copy of any electronic records created or provided to you as part of WilliamPaid’s Services. There is no charge for this service. You may request paper versions of these documents by either sending a written request to WilliamPaid LLC, Attention: Legal Department, 601 Skokie Blvd., Suite 2A, Northbrook, IL 60062 or through our website at www.williampaid.com/index.cfm/act/contact-us.

 

By accepting these Terms of Use, you are consenting to the use of electronic records as well as to the provision of disclosures and other communications via electronic means. You have the right to withdraw your consent at any time. To withdraw consent, you may send a written request to WilliamPaid LLC, Attention: Legal Department, 601 Skokie Blvd., Suite 2A, Northbrook, IL 60062 or through our website at www.williampaid.com/index.cfm/act/contact-us. If consent is withdrawn, you will be provided with paper versions of all documents and all subsequent communications will be done either by phone or by regular mail.


ELECTRONIC FUNDS TRANSFER (EFT) DISCLOSURE

 

Electronic Fund Transfers. Upon selection and due written authorization by you, WilliamPaid will effect electronic fund transfers (EFTs) via the Automated Clearing House (ACH) system. Such transfers may include debits and credits, including recurrent and preauthorized periodic transactions, to a User’s bank accounts consistent with the Electronic Fund Transfer Act, 15 U.S.C. §1693 et seq. (EFTA), Regulation E, the Electronic Signatures in Global and National Commerce Act of 2000, 15. U.S.C. §7001 et seq. (E-Sign) and the Terms of Use.

 

You acknowledge the following:

 

1.      We will disclose information to third parties about your account or the transfers you make: (a) as necessary to complete transfers; (b) to verify the existence of sufficient funds to cover specific transactions upon the request of a third party, such as a credit bureau; (c) to comply with government agency or court orders; or (d) if you give us your written permission.

2.      Scheduled EFTs are limited to no more than two per month, absent extenuating circumstances or WilliamPaid’s consent.

3.      There is a three (3) Business Day clearing period for all EFTs.

4.      The dollar amount of individual EFTs is limited to no more than $2,500.

5.      There is the possibility of liability to you for any unauthorized EFT.

6.      There is a duty on you to promptly report unauthorized transfers to WilliamPaid and, where applicable, to the payee’s financial institution.

7.      Your right to stop payment or disbursement of a preauthorized EFT by notifying WilliamPaid at least 24 hours before a payment is to be charged to your credit or debit card or debited from your bank account and WilliamPaid’s established procedures to initiate such stoppages.

8.      The right to receive documentation of EFTs electronically, or in paper format when you explicitly request.

9.      WilliamPaid shall not be responsible for late or missed payments, payments made to unintended recipients due to the provision of incorrect information by you or for payments made in incorrect amounts owing to error or omission by you.

10.  You shall immediately notify WilliamPaid of any changes to your bank account information. WilliamPaid shall make commercially reasonable efforts to ensure payments are made accurately, but WilliamPaid will not be responsible for any costs or liabilities incurred by you resulting from inaccurate or outdated bank account information.

11.  The necessity of occasional adjustment entries in your account, including a reversal of a debit or credit, as a result of inaccurate or mistaken transfer.

12.  WilliamPaid’s potential liability pursuant to the EFTA and other applicable laws and regulations.

From time to time, it may be necessary for WilliamPaid to verify your bank account information. You grant WilliamPaid the right to validate the authenticity of your respective bank accounts and shall provide written authorization on behalf of WilliamPaid, if required by your respective financial institution. You will not request that WilliamPaid affect fund transfers exceeding your transfer limitations or the available balance of the nominated bank account (including any overdraft allowances by your bank). If there are insufficient funds in your bank account to cover a requested transaction, or if your bank rejects a payment for any other reason, WilliamPaid may charge you an Non-sufficient Funds Fee (“NSF fee”) according to its then current fee schedule. In case of insufficient funds, you will receive prompt notification. You acknowledge that WilliamPaid is not responsible for any problems or delays in the ACH, EFT or banking systems or for other problems or delays associated with such systems beyond its control. While WilliamPaid shall attempt to expedite EFT transactions on your behalf, WilliamPaid will not be responsible for any costs or liabilities incurred by you owing to delays beyond the time periods ordinarily required for funds clearance or to otherwise complete an ACH or EFT transaction. In the event WilliamPaid makes an EFT to one of your payees and is subsequently unable to collect those funds from you for any reason (including, without limitation, insufficient funds or fraud), the payment will be reversed and WilliamPaid will withdraw such funds from the recipient’s account. You expressly authorize such reversal consistent with the EFT and customary and prevailing ACH rules. WilliamPaid further reserves the right to use any and all other legal rights and remedies to recover amounts not collected via reversal of the payment as well as to recover other fees paid or losses incurred by WilliamPaid resulting from the reversed transaction.

 

Where applicable, relevant account information may be sent to a credit-reporting agency and/or a collection agency for further action. In addition, WilliamPaid will report instances of fraud, misrepresentation or other unlawful activity to appropriate administrative, judicial and law-enforcement agencies and shall cooperate fully with any investigation.

 

 



 

 

 

 

 

 

 

 

 


WILLIAMPAID CREDIT REPORTING DISPUTE RESOLUTION POLICY AND CREDIT REPORT INFORMATION DISCLOSURE

 

 

A. Dispute of Credit Reporting Information by Client

 

1. Notice of Dispute. A User may dispute an entry on their credit report from a WilliamPaid account by notifying WilliamPaid either by mail or by other means available to the User. The User shall provide the following information as part of any dispute of information provided by WilliamPaid:

 

a. Name of consumer

b. Name of counterparty (i.e. Landlord)

c. A brief description of the disputed information

d. Address of User or other means for WilliamPaid to contact User with results of investigation

 

2. Investigation of Disputed Information. Upon receipt of a notice of dispute from a User, WilliamPaid will, free of charge, conduct a reasonable investigation and make a determination of the status of the disputed information within three (3) Business Days of receipt of the notice of dispute from the User. The investigation shall include, but is not limited to, all relevant information provided by the User. The determination shall be one of the following three options:

 

a. The dispute is frivolous or irrelevant and the information originally provided is accurate;

b. The disputed information is inaccurate; or

c. More information is necessary to make a final determination regarding the disputed information.

 

3. Notification of Determination. Once a final determination has been made regarding the disputed information, WilliamPaid will notify the User by mail or, if authorized by the User for that purpose, by other means available to WilliamPaid within five (5) Business Days of the determination regarding the disputed information.

 

If WilliamPaid determines that the dispute is frivolous or irrelevant, WilliamPaid shall notify the User by mail or, if authorized by the consumer for that purpose, by other means available to WilliamPaid. Said notice shall include:

 

§         The reasons for the determination; and

§         Identification of any information required to investigate the disputed information.

 

If WilliamPaid determines that the disputed information is inaccurate, WilliamPaid shall notify the User by mail or, if authorized by the consumer for that purpose, by other means available to WilliamPaid within five (5) Business Days of the determination and will promptly notify all credit reporting agencies (“CRA”) to which WilliamPaid provided said information and request that they delete or modify the information as appropriate.

 

If WilliamPaid determines that more information is necessary to complete its investigation, WilliamPaid will notify the User, and the User’s counterparty if necessary, and request additional information from them to help make a final determination as to the disputed information.

 

4. Additional Information Request. Upon receipt of the additional information, WilliamPaid shall make a final determination on the disputed information, considering all information provided by all parties, within thirty (30) days of receipt of the notice of dispute by WilliamPaid under this section. Notice of said determination shall be forwarded to the User as described above.

 

B. Dispute of Credit Reporting Information by Credit Reporting Agency

 

1. Investigation of Disputed Information. Upon receipt of a notice of dispute from a CRA, WilliamPaid will, free of charge, conduct a reasonable investigation and make a determination of the status of the disputed information within three (3) Business Days of receipt of the notice of dispute from the CRA. Said investigation shall review all relevant information provided by the CRA, including information given to the CRA by the User. The determination shall be one of the following three options: (1) the dispute is frivolous or irrelevant and the information provided is accurate; (2) the disputed information is inaccurate; or (3) more information is necessary to make a final determination regarding the disputed information.

 

2. Notification of Determination. Once a determination has been made regarding the disputed information, WilliamPaid will notify the CRA by mail or, if authorized by the CRA for that purpose, by other means available to WilliamPaid within five (5) Business Days of the determination regarding the disputed information.

 

If WilliamPaid determines that the dispute is frivolous or irrelevant, WilliamPaid shall notify the CRA by mail or, if authorized by the CRA for that purpose, by other means available to WilliamPaid. Said notice shall include:

 

§         The reasons for the determination; and

§         Identification of any information required to investigate the disputed information.

 

If WilliamPaid determines that the disputed information is inaccurate, WilliamPaid shall notify the CRA and the User by mail or, if authorized by the CRA or the User for that purpose, by other means available to WilliamPaid, within five (5) Business Days of the determination and will immediately request that CRA delete or modify the information as appropriate.

 

If WilliamPaid determines that more information is necessary to complete its investigation, WilliamPaid will notify the CRA and the User, and the User’s counterparty, if necessary, and request additional information from them to help make a final determination as to the disputed information.

 

3. Additional Information Request. Upon receipt of the additional information, WilliamPaid shall make a final determination on the disputed information, considering all information provided by all parties, within thirty (30) days of receipt of the notice of dispute from the CRA. Notice of said determination shall then be forwarded to the CRA as described above.

 

C. Credit Report Information Disclosure

 

By agreeing to the Terms of Use, you expressly consent to allow WilliamPaid to access your credit report no more than once every calendar year. These reports are obtained solely for WilliamPaid’s internal uses and information contained in any credit reports obtained by WilliamPaid will remain strictly confidential and shall not be shared with any other party (See WilliamPaid’s Privacy Policy). If you have any questions, please feel free to contact WilliamPaid through our website at www.williampaid.com/index.cfm/act/contact-us. You may also write to us at WilliamPaid LLC Attn: Credit Reporting Department at 601 Skokie Blvd. Suite 2A, Northbrook, IL 60062.

 


ERROR RESOLUTION POLICY – REGULATION E

 

WilliamPaid provides this error-resolution notice in compliance with the Federal Reserve’s Regulation E, which governs electronic fund transfers (EFTs). You may recognize EFTs by other names, notably direct deposits and direct debits. If you have selected EFTs in conjunction with your payment transaction, the Federal Reserve requires that you be given initial and annual notices of your rights regarding error resolution procedures involving your account and any EFTs relating to it which you believe may have been made incorrectly or contain an error. Please bear in mind that customer service is a top priority for us. Timeframes noted below are therefore the maximum periods allowed. WilliamPaid’s objective remains to respond as promptly and accurately as possible to your inquiries.

 

Please retain this notice for your records and future reference. Further information regarding EFT error resolution is also available in the WilliamPaid Terms of Use, to which you have previously indicated your consent. To review, print or electronically save the Terms of Use, visit www.williampaid.com/index.cfm/act/terms-of-use.

 

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS

 

You may contact us through our website at www.williampaid.com/index.cfm/act/contact-us. You can also write to us at WilliamPaid LLC Attn: Electronic Transfers Department at 601 Skokie Blvd. Suite 2A, Northbrook, IL 60062. You should contact WilliamPaid as soon as you can if you think there is a problem with your account, that your confirmatory e-mail or statement is wrong, that an EFT was made incorrectly or in error, or if you simply need more information about an EFT or other transfer noted on a confirmatory e-mail or statement. We must hear from you no later than sixty (60) days after we sent the FIRST confirmation in which the potential problem or error appeared.

 

If you contact us regarding an error, please be sure to do the following:

 

1. Tell us your full name and WilliamPaid account number

2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; and

3. Tell us the exact dollar amount of the suspected error.

 

Please do NOT include sensitive information such as complete bank-account numbers if you wish to contact us via e-mail. WilliamPaid recommends confidential communications sent electronically instead be made by logging in to your account on our secure website. If you contact us orally, we may require that you also send WilliamPaid your complaint or question in writing (including via e-mail or on our secure website) within ten (10) Business Days. We will normally determine whether an error occurred within ten (10) Business Days after we receive contact from you, and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to pursue such an investigation, we may credit your account within ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. Such credits will be discretionary and made in good faith, taking into account the rights, obligations and expectations of both you and your counterparty. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not credit your account. For errors involving new accounts, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) Business Days to credit your account for the amount you think is in error. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation (including via e-mail or as a message in your online account on our secure website). You may request copies or summations of documents and information used in our investigation. However, you are advised that given WilliamPaid’s largely automated business methods and processes, our investigation may be conducted primarily or entirely by electronic means. Consequently, documentation provided to you may be in similar format or replicated from WilliamPaid’s electronic investigation.